Hkex option trading hours

Ważne informacje prawne na temat e-maila, który wyślesz. Korzystając z tej usługi, zgadzasz się wpisać swój prawdziwy adres e-mail i wysyłać go tylko do osób, które znasz. W niektórych jurysdykcjach łamanie prawa polega na fałszywym zidentyfikowaniu się w wiadomości e-mail. Wszystkie podane przez ciebie informacje będą wykorzystywane przez Fidelity wyłącznie w celu wysłania wiadomości e-mail w Twoim imieniu. Temat wiadomości e-mail, którą wyślesz, będzie Fidelity: Twój e-mail został wysłany. Inwestowanie w fundusze inwestycyjne i wzajemne inwestowanie - Inwestycje Fidelity Kliknięcie linku spowoduje otwarcie nowego okna. Co oferujemy Dowiedz się więcej Czas na najczęściej zadawane pytania: Międzynarodowy handel akcjami Kiedy zarejestrujesz się w międzynarodowym handlu, większość akcji zwykłych i funduszy ETF wymienionych na następujących rynkach będzie dostępna do handlu w Internecie: Inne rodzaje papierów wartościowych notowanych na giełdzie jako prawa, warranty lub różne klasy zapasów (np. klasa A, klasa B) mogą nie być dostępne. Dostępność rodzaju bezpieczeństwa może ulec zmianie bez powiadomienia. Szczegóły zamówienia Zamówienia międzynarodowe można wprowadzić w dowolnym momencie, ale będą one mogły być wykonane tylko w godzinach lokalnego rynku dla zabezpieczenia. Zamówienia międzynarodowe są ograniczone do zwykłych zapasów z następującymi ograniczeniami porządkowymi: zamówienia dzienne tylko twoje zamówienie będzie obowiązywało tylko w dniu handlu, który odpowiada godzinom wymiany podstawowej, na której odbywa się obrót papierami wartościowymi. Tylko zlecenia rynkowe lub limitowe Tylko transakcje gotówkowe (margines nie jest dostępny) Brak dodatkowych instrukcji zlecenia (np. Wszystkie lub brak, wypełnienie lub zabicie) Długie kupowanie lub tylko długie wyprzedaże (brak krótkiej sprzedaży) Międzynarodowe zamówienia mogą być rozliczane według wyboru dolarów ( USD) lub w lokalnej walucie. Więcej informacji na temat składania zamówień i typów zamówień można znaleźć w najczęściej zadawanych pytaniach dotyczących handlu. Znalezienie międzynarodowego symbolu zapasów będzie prawdopodobnie pierwszym krokiem do uzyskania wyceny w czasie rzeczywistym, zbadania firmy lub handlu międzynarodowym bezpieczeństwem. Na stronie International Stock Trading przejdź do Find Symbol i wprowadź nazwę firmy, SEDOL (podobną do US CUSIP), a otrzymasz następujące informacje: Zapasy międzynarodowe używają innej symboliki niż krajowe zapasy. Aby zacytować, zbadać lub sprzedać akcje międzynarodowe, wprowadź symbol giełdowy, a następnie dwukropek (:), a następnie dwuliterowy kod kraju dla rynku, na którym chcesz handlować. Na przykład firma Fiat SPA Torino we Włoszech handel pod symbolem F: IT dla swoich akcji zwykłych. W Niemczech byłby to handel pod symbolem FIAT: DE. Ta symbolika może być używana tylko do kupowania lub sprzedawania akcji na międzynarodowym bilecie handlu. Cytaty Notowania 1 w czasie rzeczywistym są dostępne dla międzynarodowych akcji za pomocą narzędzia Get Quote Tool u góry Fidelity lub na stronie International Stock Trading. Chociaż wyświetlana jest oferta rynku pierwotnego w czasie rzeczywistym, zamówienia międzynarodowe mogą być realizowane na giełdzie podstawowej lub mogą być wykonywane na ECN, ATS lub giełdach regionalnych na rynku. Wymiana podstawowa Musisz mieć wystarczającą ilość dolarów amerykańskich (wyświetlaną jako gotówka do zakupu papierów wartościowych) lub 100 walut obcych potrzebnych do złożenia międzynarodowego zamówienia stock. Wartości te można znaleźć na górze biletu handlu zagranicznego. Są również zawarte na stronach Bilanse i Pozycje. Dla celów ilustracyjnych wartości walutowe są również wyświetlane na stronie Pozycje. Po wprowadzeniu, międzynarodowe zamówienia na akcje i wymiany walut są wyświetlane na stronie Zamówienia wraz z krajowymi zamówieniami bezpieczeństwa. Uwaga: Międzynarodowe akcje muszą być kupowane i sprzedawane na tym samym rynku. Na przykład udziały w magazynie zakupionym w Niemczech nie mogą być sprzedawane we Francji, nawet jeśli firma może handlować na jednej lub kilku giełdach na różnych rynkach. Istnieją dodatkowe specyfikacje dotyczące ilości akcji nałożonych przez niektóre giełdy. Są one również nazywane partiami planszowymi. Partia na pokładzie to liczba akcji określona jako standardowa jednostka transakcyjna. Wszystkie zamówienia złożone w Kanadzie, Hongkongu i Japonii muszą być wprowadzone w ilościach będących wielokrotnością partii lub standardowej jednostki handlowej. Wielkość partii dla giełd kanadyjskich Wielkość partii dla zamówień na giełdach kanadyjskich ustalana jest na podstawie ceny za jedną akcję papieru wartościowego. Cena handlowa za jednostkę Na przykład, wymagany rozmiar partii planszy dla akcji kanadyjskich wynoszący między 0,10-0,99 CAD wynosi 500 akcji. Aby złożyć zamówienie na zakup kanadyjskiego papieru wartościowego o wartości 0,75 na akcję, wielkość zamówienia musiałaby wynosić 500 (wielkość pakietu), np. 500 akcji, 1000 akcji, 1500 akcji i tak dalej. Wielkość partii na giełdy w Hongkongu Wymagana wielkość partii kart w Hongkongu zależy od bezpieczeństwa. Obecny zakres to 50100 000 akcji. Wielkość partii na giełdach japońskich Wymagany rozmiar planszy dla Japonii jest różny w zależności od bezpieczeństwa. Obecnie większość obrotu papierami wartościowymi na giełdach japońskich ma rozmiary kart 1000 akcji. (W Japonii partie są określane mianem jednostek handlowych.) Aby zobaczyć wymagany rozmiar partii kart dla danego zabezpieczenia, sprawdź stronę internetową giełdy podstawowej, na której odbywa się handel papierami wartościowymi: Wymagania dotyczące udziału w rynku są zazwyczaj takie same dla papierów wartościowych wyszczególnionych na liście zarówno giełdy Osaka, jak i Tokio. Wymagane są ceny minimalne, przy których papiery wartościowe mogą być przedmiotem obrotu. Te przyrosty różnią się w zależności od rynku i zazwyczaj opierają się na cenie zamknięcia przypadającej na jedną akcję papieru wartościowego z poprzedniej sesji. Wszystkie ceny graniczne papieru wartościowego muszą odpowiadać wymaganiom rynku giełdowego, w którym odbywa się transakcja zabezpieczająca. Na przykład minimalny wymóg dotyczący obstawiania transakcji zabezpieczających na 60 000 jenach na giełdzie w Tokio to 100 jenów. Aby złożyć zamówienie, aby kupić to zabezpieczenie, musisz wprowadzić cenę limitu jako przyrost o wartości 100, np. 59 900 jenów, 59,800 jenów, 59,700 jenów i tak dalej. Odczyt rozmiarów Wymiana w Hongkongu Aby zarządzać zmiennością, giełda w Hongkongu wymaga, aby wszystkie zlecenia z limitem spełniały bardzo konkretne wymagania cenowe. Wymagania te skutecznie ustanawiają zakresy dla każdego papieru wartościowego, w ramach którego muszą spadać wszystkie ceny graniczne. Wprowadzając cenę limitu dla akcji w Hongkongu, są dwa wymagania, które musi spełnić twoje zamówienie: Zasada Spread i Zasada 10900. Dodatkowe informacje na temat reguły spreadu i reguły 10900 znajdują się w regulaminie HKEx. Handel walutami odbywa się wtedy, gdy kupujesz i sprzedajesz walutę na rynku walutowym (lub Forex) z zamiarem czerpania korzyści finansowych z wahań kursów walutowych. Ceny walut są bardzo zmienne. Na zmiany cen walut wpływają między innymi: zmieniające się relacje między podażą a popytem, ​​fiskalne, pieniężne, programy kontroli dewizowej i polityka rządów Stanów Zjednoczonych oraz zagraniczne wydarzenia polityczne i gospodarcze oraz zmiany polityki w krajowych i międzynarodowych stopach procentowych i walucie inflacji dewaluacja i sentyment rynku. Żaden z tych czynników nie może być kontrolowany przez ciebie lub jakiegokolwiek indywidualnego doradcę i nie możesz zapewnić, że nie poniesiesz strat z tego tytułu. Rozliczanie zleceń Oferta Fidelitys International Trading umożliwia rozliczanie transakcji międzynarodowych w lokalnej walucie i pozwala uzyskać ekspozycję walutową poprzez umożliwienie posiadania i wymiany pomiędzy następującymi 16 walutami: dolar australijski (AUD) funt brytyjski (GBP) Dolar kanadyjski (CAD) Korona duńska (DKK) Euro (EUR) Dolar hongkoński (HKD) Jen japoński (JPY) Peso meksykańskie (MXN) Dolar nowozelandzki (NZD) Korona norweska (NOK) Złoty polski (PLN) Dolar singapurski (SGD ) Rand południowoafrykański (ZAR) Korona szwedzka (SEK) Frank szwajcarski (CHF) Dolar amerykański (USD) Euro jest lokalną walutą dla następujących rynków: Austria, Belgia, Finlandia, Francja, Niemcy, Grecja, Irlandia, Włochy, Holandia , Portugalia i Hiszpania. W czasie handlu zagranicznego, możesz wybrać rozliczanie transakcji w dolarach amerykańskich lub w lokalnej walucie. Jeśli rozliczasz się w dolarach amerykańskich, powiązane zlecenie wymiany walutowej zostanie automatycznie zrealizowane, gdy twoje zlecenie giełdowe wypełni się całkowicie lub na koniec sesji giełdowej, jeśli Twoje zamówienie częściowo się wypełni. Jeśli twój handel akcjami nie zostanie w ogóle wypełniony lub jeśli zdecydujesz się na rozliczenie w lokalnej walucie, nie nastąpi wymiana walut. Oprócz standardowej zmienności rynku, na którą narażone są wszystkie zabezpieczenia, na które narażeni są klienci krajowi lub zagraniczni, na potencjalny zwrot mogą wpływać wahania waluty obcej w stosunku do dolara amerykańskiego. Na przykład, możesz mieć 10-krotny wzrost wartości japońskiego stada, który osiadłeś w jenie, ale w dowolnym momencie japoński jen mógł stracić na wartości w stosunku do dolara amerykańskiego, co zrekompensowałoby twój zysk. Zwróć też uwagę, że odsetki nie są płacone na pozycjach walutowych. Koszty związane z obrotem międzynarodowym obejmują: Prowizję naliczaną od handlu, która pokrywa wszelkie koszty rozliczeń i rozrachunków oraz lokalne opłaty maklerskie. Dodatkowe opłaty (np. Opłata skarbowa, opłata transakcyjna, opłaty handlowe), które są specyficzne dla niektórych zagranicznych giełd i zostaną określone jako Inne Opłaty w momencie handlu. Opłata za wymianę waluty obcej, jeśli jako walutę rozliczeniową wybrano dolara amerykańskiego (patrz wyżej, aby uzyskać więcej informacji). Międzynarodowe prowizje handlowe (pobierane przez rynek w lokalnej walucie) Mogą obowiązywać dodatkowe opłaty lub podatki naliczane za obrót na niektórych rynkach, a lista rynków i opłat lub podatków może ulec zmianie bez powiadomienia. Te opłaty lub podatki są zawarte w sekcji Szacowana prowizja na stronie weryfikacji handlu i na potwierdzeniu handlu. Możliwe dodatkowe opłaty lub podatki obejmują: Opłata transakcyjna w Hongkongu: 0,004 kwoty głównej za transakcję Opłata handlowa: 0,005 kwoty głównej za handel Opłata skarbowa: 0,10 kwoty głównej za handel Wielka Brytania Opłata z tytułu podatku PTM: 1 GBP za transakcję, jeżeli kwota główna wynosi 10 000 GBP Stempel Obowiązek: 0,50 kapitału tylko przy zakupach Singapur Opłata rozliczeniowa: 0,04 kapitału na handel RPA Podatek od przeniesienia papierów wartościowych: 0,25 kapitału na zakupy Francja Podatek od transakcji finansowych: 0,20 kapitału na zakup francuskich papierów wartościowych, w tym ADR Irlandia podatek skarbowy: 1,00 kwota główna z transakcji kupna irlandzkich papierów wartościowych Włochy podatek od transakcji finansowych: 0,10 kwoty głównej na zakupy włoskich papierów wartościowych, w tym opłaty ADR, opłaty za wymianę walut Jeśli jako walutę rozliczeniową dla międzynarodowego obrotu giełdowego wybrano dolary amerykańskie, opłata za wymianę waluty obcej (w forma marży lub obniżki) w zależności od wielkości przeliczenia waluty będą naliczane, gdy wykonywana jest wymiana walut obcych tes. Kwota wymiany walut w dolarach amerykańskich Opłata za wymianę walut (punkty bazowe) Jeśli planujesz regularny handel na określonym rynku, możesz rozważyć wymianę określonej kwoty waluty w celu uniknięcia opłat za wymianę waluty za każdy handel. Na przykład, powiedzmy, że planujesz handlować głównie w Hong Kongu. Zamiast rozliczać swoje transakcje w dolarach amerykańskich i płacić za każdą transakcję opłatę w obcej walucie, możesz dokonać jednej, większej transakcji wymiany walut swoich dolarów amerykańskich na dolary hongkońskie. Umożliwiłoby to rozliczenie każdej transakcji w lokalnej walucie, dolarach hongkońskich, co może pozwolić na potencjalną redukcję ogólnych kosztów transakcyjnych. Uwaga: Opłata za wymianę waluty nadal obowiązywałaby przy początkowej wymianie waluty z dolarów amerykańskich na dolary hongkońskie. Kurs wymiany walut to kurs wymiany jednej waluty na inną. Jest on zawsze podawany w parach, takich jak EURUSD (euro i dolar amerykański) lub USDCAD (dolar amerykański i dolar kanadyjski). Jest to standard stosowany w całej branży. Pierwsza waluta pary walutowej nazywa się walutą podstawową, a druga waluta nazywa się walutą kwotowania. Para walut pokazuje, jaka część waluty jest potrzebna do zakupu jednej jednostki waluty bazowej. Przez większość czasu dolar amerykański jest uważany za walutę podstawową, a wyceny są wyrażane w jednostkach 1 USD za każdą walutę wyceny (na przykład USDJPY lub USDCAD). Jedynymi wyjątkami od tej konwencji są notowania w odniesieniu do euro (EUR), funta szterlinga (GBP) i dolara australijskiego (AUD). Te trzy są podawane w dolarach za obcą walutę i są przedstawiane jako EURUSD, GBPUSD, AUDUSD. Na przykład kurs EURUSD przedstawia liczbę USD, którą może kupić jedna EUR. Jeśli aktualna stawka dla EURUSD wynosi 1.381683, a przeliczasz EUR na USD, otrzymasz około 1,381683 USD za każde wymieniane euro (1 x 1,381683). I odwrotnie, jeśli przeliczasz USD na EUR, otrzymasz około 0,7237 euro za każdego dolara amerykańskiego (11,381683). Kursy wymiany walut można uzyskać tylko poprzez wprowadzenie następujących informacji na bilecie wymiany walut: wyłącznie w celach ilustracyjnych. Wszystkie saldo walutowe i międzynarodowe są wymienione w pozycjach. Możesz również sortować według waluty, aby wyświetlić wszystkie waluty i zagraniczne akcje z ekspozycją na tę walutę. Twoje waluty obce i międzynarodowe pozycje zapasów zostaną również uwzględnione w sekcji Global Holdings wyciągu z konta Fidelity. Zapoznaj się z tabelą godzin na rynku międzynarodowym, aby sprawdzić, kiedy Twoje zamówienie zostanie zrealizowane. Zamówienia wprowadzone poza godzinami lokalnego rynku są ustawiane w kolejce na następny dzień roboczy. W przypadku transakcji międzynarodowych większość akcji i funduszy ETF wymienionych w Australii, Austrii, Belgii, Kanadzie, Danii, Finlandii, Francji, Niemczech, Grecji, Hong Kongu, Irlandii, Włoszech, Japonii, Meksyku, Holandii, Nowej Zelandii , Norwegia, Polska, Portugalia, Singapur, Południowa Afryka, Hiszpania, Szwecja, Szwajcaria i Wielka Brytania są dostępne do handlu online bezpośrednio na lokalnym rynku. Zagraniczni ordinaries to udziały wyemitowane przez zagraniczną korporację, która prowadzi obrót na walucie obcej. Akcje te mogą być przedmiotem obrotu na rynku pozagiełdowym (OTC) przez amerykańskiego animatora rynku. Poniżej przedstawiono charakterystykę, w tym szczegółowe informacje dotyczące opłat, związane z obrotem zagranicznymi akcjami zwykłymi. Międzynarodowy obrót akcjami Obce transakcje zwykłymi prowizjami są pobierane przez rynek w lokalnej walucie. Prowizja pobierana od transakcji, która pokrywa wszelkie koszty rozliczeń i opłat lokalnych oraz opłaty brokerskie Dodatkowe opłaty (np. Opłata skarbowa, opłata transakcyjna, opłaty handlowe), które są specyficzne dla niektórych zagranicznych giełd i będą określane jako Inne opłaty w czasie transakcji Opłata za wymianę w obcej walucie, jeśli jako walutę rozliczeniową wybrano dolara amerykańskiego Prowizje naliczone są oparte na harmonogramie prowizji od stanu zapasów w USA. Zapoznaj się z sekcją Zapasy w internetowym harmonogramie prowizji. Zasoby zagraniczne, które nie kwalifikują się do DTC, podlegają dodatkowej opłacie w wysokości 50 USD. Opłaty z tytułu wymiany walut są wbudowane w cenę wykonania akcji. Jeśli Twoje zamówienie zostanie skierowane do brokera kanadyjskiego, mogą obowiązywać pewne dodatkowe opłaty: Limit zamówień, lokalna prowizja od brokera jest wliczona w cenę limitu przez kanadyjskiego brokera. Zlecenia rynkowe Lokalna prowizja maklerska jest włączona do ceny wykonania. Opłaty za transakcje wymiany walut są uwzględniane w cenie wykonania. 4 ADR to zabezpieczenie, które handluje w USA i dolarach amerykańskich, ale reprezentuje roszczenia do udziałów zagranicznego kapitału. ADR jest tworzony przez bank, który kupuje zagraniczne zapasy, a następnie wystawia pokwitowania tej firmy w Stanach Zjednoczonych w celu handlu na rynku giełdowym lub pozagiełdowym (OTC). Dywidendy ADR są wypłacane w dolarach amerykańskich, ale podlegają zagranicznemu potrąceniu podatku. Opłata ADR to opłata narzucana przez bank depozytariusza ADR w celu zrekompensowania kosztów administracyjnych związanych ze sponsorowaniem ADR. Transakcja pojawi się jako Opłata opłata i wyświetli ADR oraz kwotę opłaty. W przypadku ADR wypłacających dywidendy opłatę często ocenia się w momencie wypłaty dywidendy. Aby dowiedzieć się więcej o wysokości i czasie opłat ADR, zobacz prospekt ADR. Państwa na ogół nakładają podatki u źródła od dywidend wypłacanych obcokrajowcom. Wiele krajów, w tym Stany Zjednoczone, udzielają ulgi podatkowej w dolarach za wstrzymaną kwotę, aby uniknąć podwójnego opodatkowania tych funduszy. Stawki podatku u źródła mogą się różnić w zależności od kraju. Stany Zjednoczone mają podpisane umowy podatkowe z wieloma krajami, które oferują korzystne stawki, a nawet zwolnienia z podatku u źródła. Zasadniczo do potrącenia podatku u źródła mogą mieć zastosowanie następujące stawki podatkowe: Zwolnienie. Obcy kraj może uznać, że niektóre rachunki, takie jak zaliczki na podatek odroczony, są zwolnione z podatku u źródła w ogóle. Korzystny. Obcy kraj może uznać określone typy rachunków za kwalifikujące się do korzystnych lub obniżonych stawek u źródła. Są one często określane jako stawki traktatów. Niekorzystny. Jeżeli obce państwo ustali, że określony podział nie kwalifikuje się do preferencyjnego traktowania, stosuje się stawkę globalną lub niekorzystną, co powoduje maksymalną stawkę podatku pobieranego u źródła. Kanadyjska agencja skarbowa (CRA) pozwala firmie Fidelity automatycznie stosować korzystne stawki podatku u źródła, jeśli spełnione są wszystkie następujące warunki: Posiadacz rachunku to osoba niebędąca obywatelem Kanady, która jest osobą fizyczną posiadającą adres w kraju, z którym Kanada ma obowiązującą umowę podatkową lub trust z powiernikiem, który ma adres w kraju, z którym Kanada ma obowiązującą umowę podatkową. Fidelity ma kompletny stały adres w pliku, który nie jest skrzynką pocztową ani opieką nad adresem. Fidelity nie ma sprzecznych informacji na temat naszych plików. Fidelity nie ma powodu podejrzewać, że informacje są nieprawidłowe lub wprowadzają w błąd. Jeśli nie spełniasz tych kryteriów, możesz nadal kwalifikować się do zmniejszenia potrącania podatku u źródła, potwierdzając, że jesteś uprawniony do otrzymania stawek traktatu lub ubiegając się o zwolnienie bezpośrednio z Agencją ratingową. Możesz wydrukować lub pobrać odpowiednie formularze w Fidelityforms. 1. Międzynarodowe notowania w czasie rzeczywistym są dostępne wyłącznie dla nieprofesjonalnych użytkowników danych rynkowych. Zawodowi użytkownicy będą ograniczeni do danych rynkowych opóźnionych do 15 minut. Zasadniczo jesteś uważany za nieprofesjonalnego użytkownika, jeśli następujące stwierdzenia są prawdziwe: działasz indywidualnie, a nie w imieniu jakiejkolwiek innej osoby lub korporacji, spółki osobowej, spółki z ograniczoną odpowiedzialnością, trustu, stowarzyszenia lub innej formy podmiotu . Będziesz wykorzystywał dane rynkowe w związku z indywidualnymi osobistymi działaniami inwestycyjnymi, a nie w związku z żadną działalnością handlową lub biznesową. Nie jesteś maklerem papierów wartościowych, doradcą inwestycyjnym, sprzedawcą prowizji za transakcje terminowe, towarami wprowadzającymi brokera lub doradcą handlowym na rynku towarowym, członkiem giełdy papierów wartościowych lub rynku stowarzyszeń lub kontraktów futures, ani właścicielem, partnerem lub osobą z nim związaną, któregokolwiek z wyżej wymienionych . Nie jesteś zatrudniony przez bank, firmę ubezpieczeniową lub podmiot stowarzyszony do wykonywania funkcji związanych z inwestowaniem w papiery wartościowe lub towarowymi kontraktami futures lub transakcjami handlowymi. 2. Podstawową ceną jest cena zamknięcia z poprzedniego dnia handlowego lub specjalna oferta określona przez giełdę w Tokio lub giełdę papierów wartościowych Osaka. 3. Dzienny limit ceny jest kwotą, o jaką zabezpieczenie może wzrosnąć lub zmniejszyć w danym dniu w stosunku do jego ceny bazowej. Ceny graniczne muszą mieścić się w zakresie dozwolonym przez dzienny limit ceny lub zamówienie nie zostanie przyjęte. 4. W przypadku handlu zagranicznymi akcjami zwykłymi w celu handlu kanadyjskimi zapasami, zamówienia są kierowane do brokerów w Kanadzie i nie są wykonywane przez marketerów z USA. Diety na liście kanadyjskiej mogą być kierowane do kanadyjskiego brokera lub centrum rynku amerykańskiego w celu wykonania. We wszystkich przypadkach stosuje się harmonogram prowizyjnych prowizji krajowych. Wymiana walut odbywa się w imieniu Fidelity Brokerage Services LLC, a National Financial Services (łącznie, Fidelity) przez Fidelity Forex, Inc. podmiot stowarzyszony Fidelity. Fidelity wysyła transakcję do Fidelity Forex, Inc. dla transakcji walutowej. Fidelity pełni rolę agenta i Fidelity Forex, Inc. jako główna jednostka transakcji walutowej. Fidelity Forex, Inc. może nałożyć prowizję lub marżę na cenę, jaką otrzymają z rynku międzybankowego, co może skutkować wyższą ceną dla ciebie. Fidelity Forex, Inc. może z kolei dzielić się częścią jakiejkolwiek prowizji z wymiany zagranicznej lub marży z Fidelity. Korzystniejsze kursy walut mogą być dostępne za pośrednictwem stron trzecich niepowiązanych z Fidelity. Co więcej, większe transakcje wymiany walut mogą otrzymać korzystniejsze stawki niż mniejsze transakcje. Przed złożeniem zamówienia na zakup papierów wartościowych, musisz wpłacić wystarczającą ilość środków w firmie. Obecnie nie zapewniamy internetowych usług kredytowych z tytułu marży. Zlecenia z limitem zakupu: cena zamówienia powinna spaść do 20 spreadów niższych niż cena rynkowa. Polecenia z limitem zamówienia: cena zamówienia powinna spaść o 20 spreadów lub być wyższa niż cena rynkowa. Zamówienie na aukcję (AO) Zamówienie na aukcji jest zamówieniem bez określonej ceny i jest wprowadzane do systemu handlu podczas sesji przed otwarciem w celu wykonania w ostatecznym IEP. Korzysta z wyższego priorytetu dopasowania niż zlecenie z limitem aukcji. Zamówienie aukcyjne zostanie automatycznie anulowane, jeśli nie zostanie przyjęte. Zlecenie z limitem aukcji (ALO) Zlecenie z limitem aukcji jest zamówieniem o określonej cenie i jest wprowadzane do systemu transakcyjnego, ale wprowadzona cena ofertowa musi zawierać się w zakresie dziewięciokrotnie wyższym od aktualnej ceny sprzedaży. ALO ma określoną cenę na poziomie lub bardziej konkurencyjnym niż ostateczny IEP. W zależności od warunków rynkowych nie można dopasować wszystkich zamówień na aukcjach. W rezultacie niedopasowane zamówienia na aukcji zostaną anulowane po dopasowaniu zamówienia. Ulepszone zlecenie z limitem (ELO) Rozszerzone zlecenie z limitem umożliwia dopasowanie do dziesięciu kolejek cenowych jednocześnie. Niedopasowane ELO będzie miało taką samą cenę LO. Zmiany wprowadzane przez ELO w cenie zapytań nie powinny być niższe niż obecne ceny wejściowe. W przeciwnym razie system odrzuci wszelkie zmiany. W przypadku zlecenia z limitem kupna cena musi być ustalona według ceny rynkowej lub w ramach 20 spreadów niższych niż cena rynkowa. W przypadku zlecenia z limitem sprzedaży cena musi być ustalona po cenie rynkowej lub w 20 spreadach wyższych od ceny rynkowej, w przeciwnym razie zamówienie nie może zostać dostarczone. Instrukcja handlowa jest ważna tylko do końca dnia, wszystkie niezrealizowane instrukcje nie zostaną przeniesione na następny dzień handlowy. Jeśli zapomniałeś hasła logowania do platformy transakcyjnej, skontaktuj się z naszym działem obsługi klienta pod numerem (852) 2919 2919. Zresetujemy twoje hasło i wyślemy je w zaklejonej kopercie pocztą. Prowizja pobierana za zamówienia złożone za pośrednictwem platformy transakcyjnej online jest oddzielona od prowizji pobieranej za zamówienia złożone telefonicznie. Otwierając internetowe usługi handlowe, nowi klienci będą uprawnieni do 300 bezpłatnych wycen snapshot w czasie rzeczywistym miesięcznie. Opłata HKD0.3 jest naliczana za każdą dodatkową wykorzystaną kwotę. Klienci mogą korzystać z maksymalnie 5000 ofert miesięcznie. W celu nagradzania wsparcia ze strony klientów dostępny jest również program darmowych ofert handlu online: - Miesięczny obrót (Internetowy handel mobilny) Obrót z ostatniego dnia handlowego w poprzednim miesiącu i drugiego ostatniego dnia handlowego w bieżącym miesiącu. Alternatywnie, klienci mogą również wybrać nasze usługi wyceny strumieniowej z miesięczną opłatą w wysokości 390,00 HKD, opłata za streaming jest naliczana w walucie zaawansowanej. Pełna opłata za ofertę przesyłania strumieniowego również zostanie naliczona, nawet usługi są uruchamiane lub są kończone w połowie miesiąca. W przypadku jakiejkolwiek sytuacji awaryjnej (takiej jak niekorzystne warunki pogodowe), należy zwrócić uwagę na wiadomości lub ogłoszenia wydane przez Hong Kong Exchanges and Clearing Limited Ważne informacje o Stock Connect Northbound Trading Service Godziny handlu SSE Trading Session SSE Godziny handlu Czas dla uczestników giełdowych do wprowadzania zleceń Northbound aukcja aukcji ciągłych Akcja ciągła (poranna) aukcja ciągła (popołudnie) SEHK zaakceptuje zamówienia Northbound od uczestników giełdy pięć minut przed otwarciem sesji rynku kontynentalnego rano i po południu. 09:20 ndash 09:25: SSE nie zaakceptuje anulowania zamówienia 09:10 ndash 09:15 09:25 ndash 09:30 12:55 ndash 13:00: Zamówienia i anulowania zamówień mogą zostać zaakceptowane przez SEHK, ale nie zostaną przetworzone przez SSE do czasu otwarcia rynku SSErsquos Zlecenia, które nie zostaną wykonane podczas sesji otwarcia sesji wywoławczej, automatycznie wejdą do sesji aukcji ciągłej Kontyngent (suma zagregowana i dzienna kwota) Transakcje w ramach Shanghai-Hong Kong Stock Connect będą początkowo podlegać maksymalnemu przekroczeniu Limity inwestycyjne (limit łączny) wraz z dzienną kwotą. Transakcje Northbound i Southbound będą podlegały odrębnemu zestawowi kwot Aggregate i Daily, który jest monitorowany odpowiednio przez SEHK i SSE. Ważne: Obowiązuje zarówno kwota agregująca, jak i dzienna, na zasadzie buiddquo. Zgodnie z tą zasadą klienci będą zawsze mogli sprzedawać swoje transgraniczne papiery wartościowe bez względu na saldo kwotowe. Zagregowana kwota Agregat zagregowany Saldo zagregowane Kwota ndash zagregowane transakcje kupna Zagregowane transakcje sprzedaży (obliczone według średniej ważonej kosztu) Średni ważony koszt zagregowanych transakcji sprzedaży jest obliczany na podstawie ceny nabycia wszystkich transakcji kupna odpowiedniego SSE Security przeprowadzonych w Northbound Trading i nie odpowiada faktycznym transakcjom kupna przeprowadzanym przez poszczególne PE. Jeśli łączne saldo kwot jest mniejsze od kwoty dziennej, kupno Northbound zostanie zawieszone w następnym dniu handlu. Inwestorzy mogą jednak nadal sprzedawać papiery wartościowe SSE, co zwiększy łączne saldo kwotowe. SEHK ponownie otworzy kupno w Northbound, gdy saldo Limitu zagregowanego powróci do poziomu dziennego kontyngentu lub wyższego. Dzienny limit Dzienny kontyngent Saldo Dzienny kontyngent ndash Zlecenia kupna Sprzedaj korekty kupna Saldo dzienne kwoty zostanie zwiększone w następujących scenariuszach: anulowanie zleceń kupna lub zlecenie kupna zostało odrzucone przez kontrahenta lub zlecenie kupna zostało wykonane na lepsze cena Kiedy dzienne saldo na kwotę w dół spadnie do zera lub zostanie przekroczone podczas sesji aukcji ciągłej (transakcje ciągłe), dalsze zamówienia zakupu nie będą akceptowane przez pozostałą część dnia. Z zastrzeżeniem Salda kwot agregatów, SEHK wznowi usługę kupowania w Northbound następnego dnia handlowego. Gdy dzienne saldo na kwotę spadną do zera lub kwota dzienna zostanie przekroczona podczas sesji otwarcia, nowe zlecenia kupna zostaną odrzucone. Jednakże, ponieważ anulowanie zamówienia jest powszechne podczas aukcji wywoławczej otwierającej, saldo dziennych kwot w walucie północnej może powrócić do poziomu dodatniego przed zakończeniem aukcji otwarcia. Gdy tak się stanie, SEHK ponownie zaakceptuje zlecenia kupowania w Northbound. Należy zauważyć, że już przyjęte zamówienia zakupu nie będą miały wpływu na wykorzystanie Kwoty dziennej i pozostaną w portfelu zamówień SSE, chyba że zostaną anulowane przez odpowiednich Uczestników Giełdy. Szczegóły można znaleźć w poniższej tabeli: Czas, w którym saldo dziennych kwot spadnie do zera lub stanie się ujemne Po ponownym przyjęciu zamówienia, jeśli Northbound Trading jest pół dnia handlu na rynku w Hongkongu, Northbound Trading będzie kontynuowany aż do zamknięcia rynku SSE . Kalendarz handlu Northbound będzie dostępny na stronie HKEx przed uruchomieniem Shanghai-Hong Kong Stock Connect. Informacja handlowa Waluta handlowa dla papierów wartościowych SSE jest tylko w RMB. W przypadku transakcji Northbound tylko zlecenia z limitem (zlecenia z limitem SSE mogą być dopasowane po określonej lub lepszej cenie) będą akceptowane przez SSE Securities w ciągu dnia, a zamówień nie można zmienić. Uczestnicy Giełdy, którzy chcą zmienić swoje zlecenia północ-południe muszą najpierw anulować pierwotne zamówienia, a następnie wprowadzić nowe zamówienia. Transakcje dzienne są niedozwolone na rynku akcji Mainland A. Dlatego kupowanie papierów wartościowych SSE na T-day może tylko sprzedawać akcje po T1). Istniejący System Wsparcia Inwestycyjnego w Equines Trading RMB obsługiwany przez Hongkong Securities Clearing Company Limited (HKSCC), który służy jako instrument zapasowy, aby umożliwić inwestorom korzystanie z HKD do kupowania akcji denominowanych w RMB notowanych na SEHK, nie będzie dostępny dla SSE Securities handlując początkowo. Klienci powinni upewnić się, że mają wystarczającą liczbę RMB do rozliczenia transakcji SSE Securities. Wszystkie transakcje muszą być przeprowadzane w systemie SSE, tzn. Nie są dozwolone żadne transakcje poza rynkiem regulowanym (OTC) ani transakcje ręczne, a także funkcja blokowania transakcji nie będzie dostępna. W chwili obecnej Shanghai-Hong Kong Stock Connect obejmie obrót na rynku wtórnym. Działania na rynku pierwotnym, takie jak pierwsza oferta publiczna, nie będą obsługiwane. Kody zapasów SSE Securities to 6 cyfr, a klienci powinni używać kodów zapasów SSE podczas składania zamówień. Wszystkie papiery wartościowe SSE podlegają tej samej wielkości partii, która wynosi 100 udziałów (zlecenia kupna muszą znajdować się na parceli). Obrót jednostkami losowymi jest dostępny tylko w przypadku zleceń sprzedaży, a wszystkie nieparzyste części należy sprzedać w jednym zamówieniu. Często zdarza się, że zlecenie kupna partii lotniczej można dopasować do różnych zleceń sprzedaży nieparzystej, co prowadzi do nieparzystych transakcji typu dużo. Należy zauważyć, że w przeciwieństwie do Hongkongu, zamówienia na partię i zamówienia nieparzyste są dopasowane na tej samej platformie w systemie SSE i podlegają tej samej cenie akcji. Maksymalna wielkość zamówienia wynosi 1 milion akcji, a wielkość czynnika jest ustawiona równomiernie na 0,01 RMB. W przypadku transakcji Northbound inwestorzy mogą wprowadzać nieparzyste zamówienia sprzedaży wielu towarów. Jednak zamówienia na zamówienia indywidualne nie będą akceptowane. Ponadto inwestor (lub ostateczny właściciel rzeczywisty), który składa zlecenie sprzedaży nieparzystej, musi upewnić się, że sprzedaje całą partię nieparzystą w tym systemie SSE Security za jednym razem. W przypadku SSE Securities istnieje ogólny limit ceny plusmn10 (i plusmn5 dla zapasów objętych specjalnym traktowaniem (tj. Zapasów ST i ST) w tablicy ostrzeżeń o ryzyku) w oparciu o poprzednią cenę zamknięcia. Górny i dolny limit ceny pozostaną takie same w ciągu dnia. Na podstawie udziałów inwestora SSE odrzuci zlecenie sprzedaży, jeśli klient nie ma wystarczających udziałów na swoim rachunku. W przypadku transakcji Northbound SEHK zastosuje kontrolę przedtransakcyjną we wszystkich zleceniach sprzedaży w walucie północnej na poziomie klienta, aby upewnić się, że klient indywidualny nie dokonał nadmiernej sprzedaży. Zlecenia sprzedaży zostaną odrzucone, jeżeli skumulowana ilość sprzedaży w danym dniu jest wyższa niż pozycja udziałowa clientrsquos na rynku otwartym. Dlatego przy składaniu zleceń sprzedaży klienci muszą upewnić się, że mają wystarczające udziały na swoich rachunkach otwartych w Spółce, która działa jako pośrednik sprzedaży. Jeżeli akcje znajdują się na rachunku otwartym u innego Uczestnika Giełdy lub u depozytariusza, klienci muszą najpierw przenieść je do Spółki na T-1 w celu sprzedaży swoich akcji w dniu T. Dodatkowa sesja instrukcji rozrachunku (SI) będzie dostępna rano w dniu T, aby umożliwić depozytariuszom przeniesienie papierów wartościowych SSE. Sprzedawana ilość Papierów Wartościowych SSE zostanie zaktualizowana w celu dokonania kontroli przedtransakcyjnej. Ograniczenia dotyczące udziałów zagranicznych i obowiązków informacyjnych w papierach wartościowych SSE Zgodnie z obowiązującymi przepisami ChRL, o ile nie zezwalają na to inne przepisy inwestora strategicznego, pojedyncze akcje inwestora zagranicznego (tj. QFII i RQFII) w spółce notowanej na giełdzie nie mogą przekroczyć 10 wszystkich wydanych firm ogółem akcji, podczas gdy wszyscy inwestorzy zagraniczni, udział w akcjach spółki giełdowej nie może przekraczać 30 wszystkich wyemitowanych akcji. Gdy łączny udział zagraniczny pojedynczego A osiągnie 26, SSE opublikuje zawiadomienia na swojej stronie internetowej (sse. cndisclosurediclosureqfii). If aggregate foreign shareholding exceeds the 30 threshold, the foreign investors concerned will be requested to sell the shares on a last-in-first-out basis within five trading days. SSE Securities purchased through Shanghai-Hong Kong Stock Connect will be considered in totality with those purchased by QFII and RQFII, and be subject to the same foreign shareholding restriction. Once SSE informs SEHK that the aggregate foreign shareholding of an SSE Security reaches 28, further Northbound buy orders in that SSE Security will not be allowed, until the aggregate foreign shareholding of that SSE Security is sold down to 26. If the 30 threshold is exceeded due to Shanghai-Hong Kong Stock Connect, HKEx will identify the relevant Exchange Participant and require it to follow the forced-sale requirements. HKEx will publish a notification on its website to inform the market about suspension of buy orders if the shareholding limit goes beyond 28 and about the resumption of buy orders if the shareholding drops below 26. Foreign investors can continue to sell the A share which aggregate foreign shareholding has reached the 30 threshold. If such selling activities cause the aggregate foreign shareholding to drop below the 30 threshold within 5 trading days, Exchange Participants who were subject to the forced-sale requirement may submit application to the SEHK for forced-sale exemption on behalf of the clients. For details, please refer to the HKEx website hkex. hk . According to the Law of the PRC on Securities, when an investor holds or controls up to 5 of the issued shares of a Mainland listed company, the investor is required to report in writing to the CSRC and the relevant exchange, and inform the listed company within three working days. The investor is not allowed to continue purchasing or selling shares in that listed company during the three days. For such investor, every time when a change in his shareholding reaches 5, he is required to make disclosure (in the same manner as mentioned above) within three working days. From the day the disclosure obligation arises to two working days after the disclosure is made, the investor may not buy or sell the shares in the relevant Mainland listed company. If a change in shareholding of the investor is less than 5 but results in the shares held or controlled by him falling below 5 of the relevant Mainland listed company, the investor is required to disclose the information within three working days. Other Information For other relevant information of SSE Securities, please refer to the page of Shanghai-Hong Kong Stock Connect . Overseas Security Trading PlatformQ1. How do I open a KE Trade account You may apply for an account online, by mail or in person at any of our Customer Service Centres or Investor Centres. Kliknij tutaj po więcej informacji. Q2. What are the opening hours for your Customer Service Centres and Investor Centres Our Customer Service Centres are open Monday to Friday (except on public holidays), from 9am to 6pm. Our Investor Centre is open daily (except on Christmas Day and the first 2 days of Chinese New Year), from 10am to 10pm. Q3. How long will it take to open a KE Trade account New clients It will take approximately 3-7 working days to open a KE Trade account, upon receipt of your completed forms and verification of your signature. Existing clients It will take approximately 2-5 working days to open a KE Trade account, upon receipt of your completed forms and verification of your signature. Q4. Are there any chargesdeposits required for opening a KE Trade account There are generally no charges or deposits required to open a KE Trade account. Q5. Are there any other accounts or forms that I must open or submit before trading markets available via KE Trade For trading on Bursa Malaysia (formerly KLSE), you are required to open a nominee CDS account with our Malaysian counterparty broker for online trading. A payment of SGD5.00 is required for the opening of this account. For trading on the US markets (NASDAQNYSE), you are required to sign a W8-Ben form. Q6. What is the trading limit for KE Trade and who should I call to increase my limit A global trading limit (for trades done through your Trading Representative and KE Trade) is set based on information furnished in your account opening form. The daily trading limit on KE Trade online and mobile is a subset of the global trading limit. Once you have reached this limit on a particular day, you will not be able to trade via KE Trade Online and Mobile. You may however, continue to trade through your Trading Representative if your total outstanding transactions do not exceed the global trading limit. On the next market day, you may resume trading on KE Trade Online and Mobile at the same daily limit, assuming you have not exceeded your global trading limit. You may contact your Trading Representative directly to request for an increase in trading limit. To check your online trading limit and Trading Representative contact particulars, please log into KE Trade and do the following: Click on the Personal Configuration icon Select Profile Select Trading Limit for your online limit or Select Trading Representative for your Trading Representatives name and contact details. Q1. What types of Advanced Orders are available on KE Trade Online Limit Orders with Day Order validity and Price Triggered Orders (PTOs), namely If-Touched and Stop Orders, are default functionalities given to KE Trade clients. Other Advanced Orders like Market and Market-to-Limit orders, and order validities including Good-Till-Date (GTD), Good-Till-Maximum (GTM), Fill-and-Kill (FAK), Fill-Or-Kill (FOK) and Session State Orders (SSOs), are available upon request, subject to approval. Please refer to Q4 below to find out how to submit your request. Q2. Will all KE Trade clients have access to Advanced Orders Currently, only KE Trade Cash Account clients are allowed to place Advanced Orders on SGX. Q3. On which markets may I place Advanced Orders Advanced Orders may only be placed on SGX. Q4. How do I apply for access to Advanced Orders other than the default types In order to request for access to other types of Advanced Orders, log in to KE Trade Online and go to e-Services gt Advanced Order Access. Your request will then be submitted for approval. Q5. Where do I navigate to on KE Trade to place Advanced Orders Navigate to the Advanced BuySell page by clicking on the ldquoAdvancedrdquo button located at the top left corner of the BuySell page. Q6. What will happen to my Advanced Orderrsquos queue position if I make an amendment Clients are allowed to amend (increasedecrease) their order price andor quantity. Please note that the revised order price will be checked against the forced order range and if no forced key was used in the original order, any orders with a revised price more than 20 bids from the current last done price will be rejected by SGX. The table below shows the effects of amendments on order priority: Order Amendment Action The other Advanced Orders listed above are available upon request, subject to approval. Please refer to Q4 above to find out how to submit your request. Q8. Are Advanced Orders available on KE Trade Mobile On KE Trade Mobile, you can only view, reduce the quantity or withdraw any existing Advanced Orders that you have placed online. Q1. What is a Limit Order A Limit Order is an order that requires you to specify a price and quantity that you want to trade at. Q2. How does a Limit Order work A Limit Order is dependent on the order validities selected. A Fill-and-Kill (FAK) Limit Order is an order that gets matched as soon as the order is entered into the order book. The rest of the order which is unfilled will expire immediately. The order does not sit in the order book. Example An FAK Limit Order is placed at a bid price of 3 with a quantity of 20 lots. The market has a sell side of 10 lots. 10 lots will be matched and the remaining 10 lots will be rejected and expire. A Fill-or-Kill (FOK) Limit Order is an order that either gets filled entirely or expires entirely. Example An FOK order is placed at a bid price of 3 with a quantity of 20 lots. The market has a sell side of 10 lots. The entire order of 20 lots will be rejected and expire. A Day Limit Order sits in the order book and will expire at the end of the trading day should it not be filled. There are two types of Long-Dated Orders: Good-till-Date (GTD): A pre-determined date is set upon which the order will expire. This date must be within 30 calendar days from the date that the order is placed. Example If a GTD order is placed on 5 Jan 2018 and the investor wants to keep the order in the order book for 3 days, the order can rest in the order book till the end of the trading day on 7 Jan 2018 or be filled before that. Good-till-Maximum (GTM): The order will sit in the order book for a maximum of 30 calendar days. Example If a GTM order is placed on 5 Jan 2018, the order would rest in the order book till the end of the trading day on 3 Feb 2018 or be filled before that. Q1. What is Market Order A Market Order is an order that is entered into the order book with a specified quantity but without a price, unlike a Limit Order. It is purely volume-based and is traded at the best price currently available in the market at the moment when the order is placed. Q2. How does a Market Order work A Market Order has only 2 types of order validities. A Fill-and-Kill (FAK) Market Orders quantity is filled to the greatest extent possible and then immediately expires. No FAK order sits in the order book. Example An FAK Market buy order for 20 lots was placed and the market has an offer quantity of 10 lots. 10 lots will be matched and the remaining order will be rejected and expire. A Fill-or-Kill (FOK) Market Order is either filled or expired entirely. The order will not sit in the order book. Example An FOK Market buy order for 20 lots was placed and market has an offer quantity of 10 lots. The entire order of 20 lots will be rejected and expire as the total order placed was not able to be filled entirely. Q1. What is a Market-to-Limit Order A Market-to-Limit Order is an order which is entered into the order book with a quantity but without a price, just like a Market Order. However, it will be matched at the current best bid or ask price. If the order is partially filled after being matched at the current best price, the remainder is submitted as a Limit Order at the same price that the earlier match occurred. Q2. How does a Market-to-Limit Order work A Fill-and-Kill (FAK) Market-to-Limit Order will be filled to the greatest extent possible at the best available price and the remainder will be rejected and expire. Example A Fill-and-Kill (FAK) Market-to-Limit buy order for 10 lots will be matched at the best available price. Supposing there are 5 lots offered at 3, 5 lots will be matched and the remaining 5 lots will be rejected and expire. A Fill-or-Kill (FOK) Market-to-Limit buy order will only be matched entirely at the best available ask price or it will be rejected and expire entirely. Example A Fill-or-Kill Market-to-Limit buy order for 10 lots of shares will only be matched if there are at least 10 lots of shares on the offer side of the order book at the best available price. If there are fewer than 10 lots available at the best available price, the Fill-or-Kill buy order will be rejected and expire with no part of it being matched. A Day Market-to-Limit Order will be matched at the best available price and the rest will be converted to a Limit Order. Example A Day Market-to-Limit sell order for 10 lots will be matched at the best available price. Suppose there are 5 lots offered at 3, the order will be partially filled and the remaining 5 lots will be converted to a Limit Order and sit in the order book. The Limit Order price for the remaining 5 lots would be 3, the last-filled price. There are two types of Long-Dated Orders: Good-till-Date (GTD) Orders will expire on a specified date that is within 30 calendar days from the day the order is placed. Good-till-Maximum (GTM) Orders will sit in the order book for a maximum of 30 calendar days. Q1. What are Price Triggered Orders (PTOs) Price Triggered Orders (PTOs) will only get triggered and converted into an actual order in the order book once the target price as specified by the investor has been met. Orders not activated by the end of the trading day will automatically expire. The current PTOs available on KE Trade Online are If-Touched and Stop Orders. They can only be placed during the Open market session. Q2. How does an If-Touched Order work An If-Touched Order benefits investors by providing them the flexibility to buy and sell at a specific price without investors having to constantly monitor market movements. It is particularly used in fast-moving markets, when investors may not be able to access the market in time to take advantage of buying or selling opportunities. Example The price of a share is currently 11.40 and an investor is planning to place an order to buy the share at 11.00, only if the price falls below 11.20. The investor can place an If-Touched Limit Order price at 11.00 and trigger price of 11.20. This scenario is illustrated below: Once the trigger price is hit, the order is placed on the market and will get executed once the market price hits the limit price. If not, the order will be held in the system. When the market price hits the limit price, the order will be executed. Q3. How does a Stop Order work Stop Orders are used when an investor wants to execute an order at a specific price, but the market is not currently trading at that price. They are useful for breakout trades where an investor wants his order executed only if the market trades past a particular price. Stop orders can be used to: Minimise a loss or protect a profit on an existing long or short position. Stop orders are generally used as a protection against runaway prices. For instance, in a falling market, an investor who is long on a particular counter may want to enter a Stop Sell Order which will likely limit the losses faced. Similarly, in a rising market, an investor who is short on a particular counter may enter a Stop Buy Order to limit the losses faced in covering the short position. Initiate a new long or short position. Stop Orders benefit investors by allowing them to trade without the need to constantly monitor market movements. It is particularly of use in fast-moving markets, where investors may not have the time to react quickly to limit losses arising from the trading positions. Example An investor has a long position of 500 shares which he bought at 10.20. He wants to limit his loss to 300. The market price is currently 10.00. The investor would place a Stop Order with a price of 9.80 and trigger price at 9.60. When share price drops to 9.80, the order will be triggered and should the price fall to 9.60, it will be executed. Once the market price hits the trigger price, the order will be submitted to the exchange. When the market price hits the stop price, the order will be executed. Q4. How do If-Touched and Stop Orders differ from each other An If-Touched Order is placed to ensure that the order will be executed at the desired price for maximum profit gain whereas a Stop Order is typically used as a loss-limiting mechanism in respect of open positions. For sell orders, the stop price for a Stop Order is hence placed below the current market price, whereas the trigger price for a sell If-Touched Order is placed above the current market price. The opposite is true for buy orders where the stop price for a Stop Order will be above the market price and the trigger price for the If-Touched Order will be below the market price. Q5. What are the risks associated with If-Touched Orders The trigger price may be activated by a short-term fluctuation in a stocks price. For Stop If-Touched orders, once the trigger price is reached, the order becomes a Market Order and the transacted price may be quite different from the intended price, especially in a fast-moving or in a cascading price scenario where stock prices can change rapidly. It is possible to avoid the risk of an If-Touched Market Order not guaranteeing a specific price by placing an If-Touched Limit Order. However, with Limit Orders the rest of the unfilled order may not be executed if the price moves beyond the limit price. Q6. What are the risks associated with Stop Orders The stop price may be activated by a short-term fluctuation in a stocks price. For Stop Market orders, once the stop price is reached, the Stop Order becomes a Market Order and the transacted price may be quite different from the stop price, especially in a fast moving market or in a cascading price scenario where stock prices can change rapidly. It is possible to avoid the risk of a Stop Market Order not guaranteeing a specific price by placing a Stop Limit Order. Session State Orders (SSOs) Q1. What is a Session State Order A Session State Order (SSO) is an instruction to place an order into an order book at a specific session state of a trading day. A Session State Order is not visible to the rest of the market before it is triggered. Session State Orders that are not triggered by the end of the trading day will expire automatically. Q2. When can SSOs be entered into the order book SSOs can be placed during the Pre-Open session and will be triggered during the Open session. SSOs can be placed during the Open session and will be triggered during the Pre-Close session. Brokerage and Other Fees Q16. After opting out, when will I start receiving paper statements Contract notes for trades placed in the Singapore market amp Daily statements for trades placed in foreign markets Your request to opt out will take approximately 3 working days to process. You will be able to access your e-Statements till the end of the current month. Thereafter, you will not be able to access e-Statements. Monthly statements You will receive paper statements the month after you opt out. Na przykład. If you opt out on 31 January 2017, you will start receiving paper statements in February 2017. Q1. What are the benefits of trading via KE Trade Easy log in to your cash and margin accounts with a single User ID and password. Trade in multiple markets around the world with the added advantage of having dynamic real-time quotes (only on selected markets) available on screen. View simultaneous investment pages with our proprietary 4Site screen for optimal stock review. Do away with keying in orders one at a time. With our proprietary Batch Order function, now you can place up to 5 SGX counters to buysell, all at one click of a button. Withdraw up to 5 orders simultaneously with our Quick Withdrawal function. Trade online with our margin account service where you can trade up to 3.5 times your collateral placed with us (our margin financing terms and conditions will apply). This service and feature gives you greater flexibility to maximise investment opportunities. Receive stock alerts via web-alerts, SMS or e-mail to monitor stock movements by using different types of alert triggers - price, percentage change from intra-day price and cumulative volume. Choose to settle your trades in local or foreign currency for foreign counters. Create and customise up to 10 watchlists to monitor the latest price movements of your favouite Singapore and foreign counters, all in a single watchlist. Manage your investment exposure with our Account Management function. You are able to view your daily trust account and custodian balances for cash accounts, as well as your stock holdings, account ledger and margin position summary for margin accounts. As an added service, the daily forex rates are also made available to you. Create your personal investment portfolio to view your positions, portfolio valuation and the realisedunrealised profitloss statement of your investments. You can also choose to export your portfolio to MSExcel. Check your Internet trading limits, Trading Representatives name and contact details, account details, and update your personal details. Study the trend of buying and selling a particular counter on a real-time basis with Trade Summary. Monitor actual transactions for a particular counter with Time and Sales. Watch a counter with Intra-Day Charts which displays charts plotted on real-time basis with time and sales data. Use the ever popular Market Depth which displays the SGX-ST ready market of up to 20 levels of bid and offer prices (Market Depth is a subscription-based service for SGX-ST counters). Personalise the settings of selected pagelets to your liking. You can change the colours of the fonts and columns, organise your chosen information by columns, and change pagelet layouts to your preference. Q2. What markets are available for trading via KE Trade Singapore (SGX) Hong Kong (HKEx) Malaysia (Bursa Malaysia) US (Nasdaq, NYSE and NYSE Arca) Stock Exchange of Thailand ( SET) Shanghai (SH-HK Connect North Bound) Q3. What is a KE Trade Prefunded Account It is a collateralised trading account where the trading limit is equivalent to the amount of funds deposited into the account. It lets you enjoy lower online brokerage rates for SGX and other markets. Q4. Will my KE Trade Prefunded trading account be linked to my existing KE Trade User ID and Password Yes. If you have an existing KE Trade User ID and Password, you may log in and trade with your KE Trade Prefunded Trading Account using the same User ID and Password. Q5. Where are the shares kept for KE Trade Prefunded Accounts The shares are kept in a custody account under Maybank Kim Eng and can only be sold via Maybank Kim Eng. All corporate actions entitlement (dividends, rights etc) will also be managed by Maybank Kim Eng. Q6. Can I sell my share holdings in my Central Depositary Global Securities Account (CDP GSA) using the KE Trade Prefunded Account The shares must be transferred from CDP GSA to your KE Trade Prefunded Account first before selling. Share transfer fees may be found here . Q7. Is it possible to open a joint account with a person under 18 years of age A joint account can only be opened with a person aged 18 years and older. Q8. What do I need to know about Specified Investment Products (SIPs) In 2017, the Monetary Authority of Singapore (MAS) introduced guidelines for broking firms to provide safeguards to retail investors who wish to trade Specified Investment Products (SIPs). These products have complex features and risks that can be difficult to understand. Under these guidelines, both existing and new clients are required to be formally assessed by their broking firm for relevant knowledge and experience in trading SIPs. A general guide on safeguards when purchasing SIPs is available here. Listed SIPs include: Structured warrants Futures Exchange traded funds (ETFs) Exchange traded notes (ETNs) Learn more about Listed SIPs through the SGX Online Education Programme here . Unlisted SIPs are not listed on a securities exchange and include: Contracts for difference (CFDs) Leveraged foreign exchange trading (LFX) Equity link notes (ELN) Structured products Learn more about Unlisted SIPs on the ABS-SAS Online E-Learning Portal here . Q9. What are the measures regarding SIPs How will they affect me The following two measures will apply to you if you wish to purchase a SIP or open an account for trading SIPs: Assessing if you fulfil the MAS requirements for competency in trading SIPs. Maybank Kim Eng must find out if you have the relevant knowledge or experience to understand the risks and features before offering a SIP to you or opening an account for you to trade SIPs. To be eligible for trading in Listed andor Unlisted SIPs, you need at least 6 trades in any Listed SIPs andor 6 trades in CFDs or andor 6 trades in LFX in the preceding 3 years with Maybank Kim Eng andor other brokers, or satisfy one of the following four criteria:Have a diploma or higher qualifications in accountancy, actuarial science, businessbusiness administrationbusiness managementbusiness studies, capital markets, commerce, economics, finance, financial engineering, financial planning, computational finance and insurance or Have a professional finance-related qualification orHave a minimum of 3 consecutive years of working experience in the past 10 years in development of, structuring of, management of, sale of, trading of, research on or analysis of investment products, or the provision of training in investment products. Work experience in accountancy, actuarial science, treasury or financial risk management activities will also be considered relevant experience. Such working experience would also include provision of legal advice or possession of legal expertise on these areas. orDemonstrate sufficient understanding of the features and risks of derivatives through the SGX Online Education on SIPs for Listed SIPs and the ABS-SAS E-Learning Portal for Unlisted SIPs. Maybank Kim Eng will assess whether you may proceed to purchase an Unlisted SIP or trade Listed SIPs by conducting a Client Proficiency Assessment (CPA) to assess your knowledge and experience before allowing you to trade in SIPs. If you already have an account for trading SIPs, please refer to Q9. Q10. What if I already have a trading account with Maybank Kim Eng and want to trade SIPs If you have an existing account and wish to continue trading SIPs through the account, Maybank Kim Eng will be required to conduct a Client Proficiency Assessment (CPA) to assess your knowledge and experience before allowing you to trade in SIPs. If you wish to qualify to purchase Listed or Unlisted SIPs, please download and complete the Client Proficiency Assessment (CPA) Form . Q11. How will Maybank Kim Eng decide whether I can trade SIPs If you wish to qualify to purchase Listed or Unlisted SIPs, please download and complete the Client Proficiency Assessment (CPA) Form . Please mail the completed form to: Maybank Kim Eng Securities Pte Ltd Client Services Department 9 Temasek Boulevard 12-00 Suntec Tower Two Singapore 038989 Alternatively, visit any of our Customer Service Centres or our Investor Centres to complete the Client Proficiency Assessment (CPA) Form . Maybank Kim Eng will assess if you fulfil the MAS requirements by possessing the relevant educational qualifications, work experience or investment experience in that product or similar products, and will take into account whether you have demonstrated sufficient understanding of the product based on your declaration in the form. Q12. Are all Overseas Listed Investment Products classified as Excluded Investment Products (EIPs) or Specified Investment Products (SIPs) With effect from 4 January 2017, the following Overseas Listed Investment Products are classified as EIPs: Shares Fully-paid depository receipts representing shares Subscription rights pursuant to rights issues Company warrants Units in business trusts Units in real estate investment trusts Debentures (other than asset-backed securities and structured notes) Any other Overseas Listed Investment Products not included in this list remain as SIPs. Q13. What is the Risk Warning Statement for Overseas Listed Investment Products (ldquoRWSrdquo) about The RWS highlights the key risks that customers should be aware of before trading in overseas listed investment products. These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore. Please refer to the RWS for details. Q14. Why do I need to acknowledge receipt of the RWS According to the MAS Notice on the Sale of Investment Products SFA04-N12, we are required to disclose to you the risks involved in transacting in overseas-listed investment products. You may either sign and return a copy of the RWS or acknowledge the RWS electronically via KE Trade to confirm that you have understood the risks prior to trading in any overseas-listed investment products. Q15. When do I need to acknowledge receipt of the RWS With effect from 4 January 2017, you are required to read and acknowledge the RWS before performing your first transaction in Overseas Listed Investment Products (for both EIPs and SIPs). Q16. Am I allowed to sell my existing holdings of Overseas Listed Investment Products if I have not signed the RWS If you have not signed and returned the RWS, you may only sell your existing holdings of Overseas Listed Investment Products through your Trading Representative. To acquire any new positions of Overseas Listed Investment Products, you are required to acknowledge receipt of the RWS prior to trading. Q17. How is the RWS different from the Customer Proficiency Assessment (CPA) Clients need to acknowledge receipt of the RWS if they wish to transact in overseas-listed investment products, be it SIPs or EIPs. The CPA is only required to be completed if clients wish to transact in SIPs, be it SGX-listed or overseas-listed. Q18. How soon can I trade Overseas-Listed Investment Products after I submit the RWS acknowledgement For online submission via KE Trade Online submission enables you to transact online in Overseas Listed Investment Products immediately. For trading in the US markets, this is on the condition that the W-8BEN Form has been submitted. For hard copy submission You will be able to trade Overseas-Listed Investment Products 1-2 business days after we have received, verified and updated your signed RWS. For trading in the US markets, this is on the condition that the W-8BEN Form has been submitted. Q19. For joint accounts, do both joint account holders have to acknowledge receipt of the RWS Yes. Both account holders are required to acknowledge the RWS before they are allowed to transact in Overseas Listed Investment Products via the joint account. Acknowledgement for joint account holders has to be via hard copy submission. However, joint account holders who also maintain individual trading accounts can submit their online acknowledgement via their individual trading accounts. Q20. If I have multiple accounts with Maybank Kim Eng, do I need to acknowledge the RWS for every account You are only required to sign the RWS once. The acknowledgement will be applied across all your trading accounts maintained with us. Q21. To whom does the RWS apply in respect of transacting in Overseas Listed Investment Products The requirement for acknowledgement of the RWS applies to all Retail Investors. The RWS is not required if you are: An Accredited Investor An Expert Investor Q22. What are corporate actions and their effects on stock prices A corporate action is an event initiated by a publicly-traded company that affects the securities issued by the company. Corporate actions are typically agreed upon by a companys board of directors and authorised by the shareholders. Some examples of corporate actions are stock splits, dividends, mergers and acquisitions and rights issues. When a publicly-traded company issues a corporate action, it is initiating a process that will bring actual change to its stock. By understanding these different types of processes and their effects, an investor can have a clearer picture of what a corporate action indicates about a companys financial affairs and how that action will influence the companys share price and performance. It is important for an investor to understand the various types of corporate actions in order to get a clearer picture of how a companys decisions affect the shareholder. The type of action used can tell the investor a lot about the company, and all actions will change the stock itself one way or another. Investors may obtain information (e. g. corporate action) about a listed company from the relevant exchanges website: Q23. How can I update my mailing address Log in to your CDP Internet Service account and select the Customer Service tab. Thereafter, make the changes under ldquoViewUpdate Profilerdquo or Complete CDPs Update of Particulars Form. attach a copy of your NRIC or other original supporting documents (e. g. Bank statementsIncome Tax Statements) reflecting your new address and mail it to us at: Maybank Kim Eng Securities Pte Ltd Client Services Department 9 Temasek Boulevard 12-00 Suntec Tower Two Singapore 038989 Q24. How can I update my signature andor personal particulars (Name, NRIC, Nationality, PR Status etc) Updating of Signature Visit CDP or any Maybank Kim Eng Investor Centre or Customer Service Centre with your relevant supporting document(s) . or Complete CDPs Update of Signature Form and attach your relevant supporting document(s). Get the form(s) and document(s) verified by any of the following CDP Authorised Representatives before mailing them to Maybank Kim Eng or CDP: Notary Public officially registered with the countryrsquos governmental institution Advocates amp Solicitors (preferably with a branch in Singapore) Justice of Peace Commissioners for Oaths Updating of Personal Particulars Visit CDP or any Maybank Kim Eng Investor Centre or Customer Service Centre with your relevant supporting document(s) . or Complete CDPs Update of Particulars Form and attach your relevant supporting document(s). Get the form(s) and document(s) verified by any of the following CDP Authorised Representatives before mailing them to Maybank Kim Eng or CDP: Notary Public officially registered with the countryrsquos governmental institution Advocates amp Solicitors (preferably with a branch in Singapore) Justice of Peace Commissioners for Oaths Q25. How do I set my desired User-ID Step 2: Click the Personal Configurations icon. Step 3: Select Change User ID then key in your new User ID and current password. Step 4: Click Change. Q26. How do I activate trade alerts Step 2: Click the Personal Configurations icon. Step 3: Select Configure Alert and enter your mobile number andor e-mail address, depending on whether you wish to receive SMS andor e-mail alerts. Step 4: Click Save. Step 5: Click Send Test Alert. A test alert will be sent to your mobile phone andor e-mail address. Q27. How do I activate stock alerts Follow steps 1-5 from the section Activate Trade Alerts above. Step 6: Click Trade gt Stock Alerts Step 7: Select the market of your choice and key in your desired stock code or stock name. Step 8: Click Add. Step 9: Select your Alert Type and key in the Alert Value. Step 10: Click Configure Alert. Q28. How do I add trades to my portfolio view if the trades were not done through Maybank Kim Eng Step 2: Click the Portfolio tab Step 3: Click Manual Entry Step 4: Key in the details of your trade Step 5: Click Add Q29. How do I remove trades from my portfolio view Step 2: Click the Portfolio tab Step 3: Click Portfolio Management Step 4: Select the trade you wish to delete Step 5: Click Delete Monthly Investment Plan Q1. What is Monthly Investment Plan Monthly Investment Plan is a service that allows clients to buy their preferred counter on a pre-determined date on a monthly basis. Q2. When will my Monthly Investment Plan order be executed Orders submitted under the Monthly Investment Plan service are scheduled to be executed on the 8th of every month. If the 8th falls on a non-business day for Singapore, the purchase will be made on the first Business Day after the 8th of that calendar month for all markets. If the 8th falls on a non-business day for a foreign market, the purchase for the foreign listed security will be made on the first Business Day after the 8th of that calendar month for that foreign market. Q3. What securities can I buy under Monthly Investment Plan There are over 230 securities across 5 markets (Singapore, United States, Hong Kong, Malaysia and Thailand) eligible under the Monthly Investment Plan. Eligible securities are typically components of popular indices, exchange traded funds (ETFs) and Real Estate Investment Trusts (REITs). You may log in to KE Trade gt e-services gt Monthly Investment Plan gt List of Eligible Securities to view the full list of eligible securities. Q4. How much will it cost me to invest The minimum investment amount for Monthly Investment Plan is SGD100, capped at a maximum amount of SGD10,000. The brokerage fee for investment amounts less than SGD1,000 is 1 and 0.18 for investment amounts of SGD1,000 and above, minimum of SGD1 and SGD10 respectively. Q5. How do I open a Monthly Investment Plan trading account Monthly Investment Plan is a service that is offered to all KE Trade Prefunded Account holders. If you are an existing KE Trade Prefunded Account holder, simply log in to KE Trade, click on e-Services gt Monthly Investment Plan, and you will be able to submit your Monthly Investment Plan request. If you do not have a KE Trade Prefunded Account, you may contact your Trading Representative or approach any of our Customer Service counters to open a KE Trade Prefunded Account. Q6. Is it possible to invest using Monthly Investment Plan together with my child You may open a joint KE Trade Prefunded Account with persons 18 years of age and above. Shares bought under Monthly Investment Plan will be held in this account under both names. However, joint accounts cannot be opened with a person under 18 years of age. Q7. Are there any maintenance fees or charges for Monthly Investment Plan There are no additional maintenance fees or charges for Monthly Investment Plan. All relevant fees and charges applicable to KE Trade Prefunded Account will still apply. You may refer here for more details. Q8. When should I transfer my funds for Monthly Investment Plan You are to ensure that your trust account has sufficient funds for deduction, one business day before the purchase date (8th of every month). The deadline for funds transfer is dependent on the mode of funds transfer i. e. GIRO, internet banking fund transfer, cheque or cash deposit. For GIRO payment, transfer of funds to your KE Trade Prefunded account takes place on the first business day of the month. The amount transferred is based on your total subscriptions as at the day before the deduction of funds takes place. Q9. What happens if there are insufficient funds in my KE Trade Prefunded account If there are insufficient funds in your KE Trade Prefunded account one business day before the purchase date (8th of every month) at 11.59pm, your Monthly Investment Plan order(s) will be executed using the existing funds in your account. If you have less than SGD100 in your account, the order will not be executed at all. Assume your Monthly Investment Plan order is for SGD200 worth of stock. On the business day before the purchase date (8th of every month), if you only have SGD100 in your KE Trade Prefunded account, SGD100 will be used to purchase your Monthly Investment Plan stock. Q10. Is there a lock-in period What happens if I choose to terminate Monthly Investment Plan There is no lock-in period. You may withdraw from Monthly Investment Plan by submitting your request via KE Trade. Click on e-Services gt Monthly Investment Plan gt Withdraw MIP. As a KE Trade Prefunded Account holder, you may continue to hold the shares bought under Monthly Investment Plan service. You may also choose to sell your investments via KE Trade or by calling your Trading Representative. Q11. How would I know how many shares have been bought throughout my investment As a KE Trade Prefunded Account holder, you will be receiving contract notes for every transaction and monthly statements. You may also view your trust account balances and portfolio holdings by logging in to KE Trade. Q12. Where are my investments held As a KE Trade Prefunded Account holder, all your investments will be held in a segregated Maybank Kim Eng trading account under your own name. Your shareholdings will not be co-mingled with other clients. Q13. Why was the value of shares purchased less than the investment amount indicated The value of shares purchased will always differ slightly from the investment amount due to rounding of the quantity of shares, as well as the applicable brokerage fees and exchange charges. If the difference is substantial, there could be two possible reasons: your trust balance is less than your investment amount indicated, or there were not enough shares available for purchase. Q14. I have successfully submitted my request. Why was my chosen security not purchased There could be four possible reasons: your trust balance is less than SGD100 (which is the minimum investment amount), the share price of your chosen security is higher than your indicated investment amount, a trading halt occurred or there was a lack of odd lot sellers for that security. Q15. How will I be notified of my transaction amount and commission fees charged Contract notes will be generated and made available to you. Q16. Would I receive any interest on the excess fund in my account As a KE Trade Prefunded Account holder, you are entitled to interest on your excess funds in your trust account. For more details, please refer to General FAQs. Q17. Will I be entitled to corporate actions such as dividend payment, bonus issue, rights issue, etc As a KE Trade Prefunded Account holder, you are entitled to all corporate actions such as dividend payments, bonus issues and rights issues. If there is a dividend payment, and it requires the shareholder to elect if he wants the dividends to be paid in the elected currency, cash, or in shares, we will send a dividend election form via post. If there is no response, dividends will be paid in SGD cash. Cash dividends or shares will be credited to your KE Trade Prefunded account. For rights issues, we will likewise inform you via post and rights shares will be credited to your KE Trade Prefunded account. Bonus shares will also be credited to your KE Trade Prefunded account. Q1. What is Multi-Currency e-Pay Enhance your online trading advantage with KE Trades new payment service - Multi-Currency e-Pay, the first-of-its-kind in Singapore. Enjoy the convenience of trading and paying for SGD, HKD and USD denominated stocks through a single platform: KE Trade Online. Eliminate the need for foreign currency conversion when you link KE Trade to a Maybank account that holds the same currency that your stock is denominated in. In addition, get speedier payouts with no hidden costs or service charges to maximise your potential yield and make the most of trading opportunities. Q2. Why Choose Multi-Currency e-Pay One Efficient Platform With this convenient, seamless service on KE Trade Online, there is no need to log into a separate internet banking account to pay for stocks. In addition, sales proceeds will be credited to your designated Maybank accounts right on the due date, meaning faster access to funds. Eliminate the Need for Foreign Currency Conversion Your KE Trade Online account will be linked to a Maybank account which holds the currency that your stock is denominated in. It allows you to tap directly on the account when you pay and hereby eliminates the need for foreign currency conversion which may impact your yield. No Hidden Costs or Service Charges Unlike other modes of foreign currency payment like Telegraphic Transfers (TT) or foreign currency cheque issuances where a service charge is typically imposed, there are no service charges imposed when you make payment via Multi-Currency e-Pay. Preferential Interest Rates Enjoy preferential interest rates and fee waivers for your Maybank SGD, HKD and USD banking accounts. Click here for more details. Option to Set a Backup Account Multi-Currency e-Pay allows you to set a secondary account as a backup to your primary account for deduction of share payments, should the primary account have insufficient funds. This will prevent force selling of shares due to non-payment. Q3. Are there any charges for using Multi-Currency e-Pay There are no charges for using Multi-Currency e-Pay, except for Maybank Kim Engs share trading fees and Maybank account maintenance fees, if any. Q4. How Do I Make Payment Using Multi-Currency e-Pay Step 1: Log into KE Trade Online and click on e-Servicesgt e-Formsgt Multi-Currency e-Pay Step 2: Select the contracts you wish to make payment for Step 3: Verify the status on the due date Q5. When will sales proceeds, contra gains and dividends be credited to my account Sales proceeds will be credited to your bank account on the due date. Contra gains will be paid 1 day after contra date. Dividend crediting takes up to 5 working days. For sales proceeds and contra gains, crediting will only take place if the Multi-Currency e-Pay linkage is in the same currency as the settlement currency. For dividends, crediting will only take place if the Multi-Currency e-Pay linkage is in the same currency as the traded currency of the stock. Dividends crediting is only applicable for shares custodised with Maybank Kim Eng. For Individuals with KE Trade and Maybank Accounts Simply link your KE Trade and Maybank accounts Download the Multi-Currency e-Pay application form. complete sections A, B and D, and mail it to the following address: Maybank Kim Eng Securities Pte Ltd Attention: Client Services 9 Temasek Boulevard 39-00 Suntec Tower Two Singapore 038989 The application process will take approximately 12 working days. For Individuals with a KE Trade Account Only Sign up for a Maybank account and link it to your KE Trade account either in person or by mail. In Person Visit any of our Customer Service Centres or our Investor Centres with the following supporting documents: HKD Foreign Currency Current Account Q9. When I open and link a new Maybank account for the purpose of Multi-Currency e-Pay, do I need to place a deposit There is no need to place a deposit when you submit the application form. Upon receiving the account opening notification letter, please deposit at least the initial minimum deposit amount required within a month of the account opening date. If you did not receive the account opening notification letter, you may check the account-opening status via: Your Maybank Online or Mobile Banking (maybank2u. sg ) Maybanks Contact Centre at 1800-MAYBANK (1800-629 2265)(65) 6533 5229 (Overseas) Q10. I already have a Maybank account. How do I apply for Multi-Currency e-Pay You can apply to link any Maybank account denominated in SGD, USD or HKD for the purpose of Multi-Currency e-Pay. If you are not the Maybank account holder, you will need the signatures of the authorised signatories of the Maybank account(s). To apply to link a Maybank account(s) and set up Multi-Currency e-Pay, please follow the steps in question 3 . Q11. What are the account privileges that I will enjoy when I open a new Maybank account for the purpose of Multi-Currency e-Pay Enjoy preferential interest rates and fee waivers for your SGD, HKD and USD banking accounts. Click here for more details. Q12. How long does it take to process my application Upon receiving your application form and supporting documents, it will take approximately 12 working days to process your application. Q13. How do I check on my application status You may check on your application status by: Checking KE Trade Online Contacting Maybank Kim Engrsquos Helpdesk on (65) 6432 1888 or at helpdeskmaybank-ke. sg Contacting Maybanks Contact Centre at 1800-MAYBANK (1800-629 2265)(65) 6533 5229 (Overseas) Q14. How do I check whether the share payment has been successfully debited or credited into my Maybank account(s) You may check by: Visiting KE Trade Online Contacting Maybank Kim Engrsquos Helpdesk on (65) 6432 1888 or at helpdeskmaybank-ke. sg Contacting Maybanks Contact Centre at 1800-MAYBANK (1800-629 2265)(65) 6533 5229 (Overseas) Visiting Maybank Online Banking or Mobile Banking (maybank2u. sg ) Q15. Will I be notified when there has been unsuccessful debiting from my Maybank account for share payment via Multi-Currency e-Pay Maybank Kim Eng will inform you of any unsuccessful payment via phone call. Q16. After I start using Multi-Currency e-Pay, how do I link additional or delink existing Maybank account(s) for the purpose of Multi-Currency e-Pay To add Maybank account(s) or delink existing account(s) from Multi-Currency e-Pay, approach your nearest Maybank Kim Eng Customer Service Centre or Investor Centre for assistance. Q1. What is the Rewards programme about Maybank Kim Eng Rewards Programme (ldquoRewards Programmerdquo) is a loyalty programme that lets you earn points to redeem a range of items from our catalogue. Q2. Who is eligible for the Rewards programme All KE Trade, KE Trade Prefunded and Margin clients are eligible for the Rewards Programme. Q3. How do I earnaccumulate points For every SGD25 of commission payable for your online andor mobile trades, you will earn 1 Rewards Point. Please note that from 1 June 2018, you will receive 1 point for every SGD5 of commission paid on your online and mobile trades instead of 1 point for every SGD25 of commission on these trades so that you can accumulate more points, fast. We will also multiply your existing Rewards Points and the Rewards Points needed for each item by 5. Rewards Points will be awarded on a contract level daily, and rounded down to the nearest Rewards Point. Q4. Will my points expire Yes. Points accumulated in a single calendar year will expire 3 months (31 March) after the end of the calendar year (31 December), i. e. your points accumulated in this calendar year will expire on 31 March of the next calendar year. Q5. How are points awarded to clients with multiple trading accounts Points will be awarded based on a clients unique KE Trade User ID. Points earned from multiple trading accounts under the same KE Trade User ID will be amalgamated. Q6. How do I redeem an item Simply click on the itemrsquos ldquoRedeemrdquo, ldquoConfirmrdquo or ldquoAdd to Cartrdquo button and go to ldquoItems in Cartrdquo to confirm your redemption. Q7. What are TREATS vouchers Rewards Points can be used to redeem TREATS vouchers. These vouchers are accepted at a wide range of merchants island-wide, including malls, major departmental stores as well as dining and retail outlets. They include EpiCentre, Robinsons, TANGS, Best Denki, Courts, GNC, Long Beach Seafood, TungLok, Swensenrsquos and more. Q8. I have redeemed a Rewards item from the Home, Health amp Lifestyle category. When must I collect the item by The Rewards items you have redeemed must be collected within 3 months. Assuming you redeem Sony Headphones on 1 Jun, you must collect the item by 30 Aug. Q9. I have redeemed a Rewards item from the Leisure amp Entertainment category. When must I collect the item by The Rewards items you have redeemed must be collected within 3 months. Assuming you redeem two Shaw Theatres movie tickets on 1 Jun, you must collect the tickets by 30 Aug. Q10. I have redeemed a shopping or dining voucher from the Vouchers category. When must I collect the item by The vouchers you have redeemed must be collected within 3 months. Assuming you redeem two SGD50 AsiaMalls Gift Vouchers on 1 Jun, you must collect the vouchers by 30 Aug. If you have redeemed a TREATS voucher, they have to be used within 6 months. Assuming you redeemed the voucher on 1 Jun, you will have to use the voucher by 31 Dec. Q11. What are trade rebates They are rebates denominated in SGD10 and SGD20 that can be used in relation to commissions. From 1 June 2018, trade rebates can be used on KE Trade, KE Trade Prefunded and KE Trade Margin trades. Q12. How do trade rebates work If you redeem trade rebates, they will be reflected under ldquoRedemption Statusrdquo gt ldquoRedemption Historyrdquo as being ldquoApprovedrdquo. The rebate will then be applied to your next eligible online or mobile trade. The following illustrations show how trade rebates work: Illustration 1: Assume you redeem one SGD20 trade rebate on the Rewards portal on Day 1. On Day 2, you execute a Margin trade and are charged a commission of SGD25. On T3, you make payment for your Margin trade via EPS. During the next calendar month, your rebate will be processed and by the end of the month, SGD20 will be credited to your Margin account. Illustration 2: Assume you redeem two SGD10 trade rebates on the Rewards portal on Day 1. On Day 2, you execute a trade from your KE Trade Prefunded account and are charged a commission of SGD18. On T3, the payment for this trade is deducted from your KE Trade Prefunded account. During the next calendar month, your SGD10 rebate will be applied and by the end of the month, SGD10 will be credited to your KE Trade Prefunded account. Q13. How long are my trade rebates valid for Each trade rebate is valid for 3 months from the date of redemption. That means that you need to execute your next online or mobile trade within this 3-month period for the trade rebate to be applied. Assuming you redeem an SGD20 trade rebate on 1 Jun, you need to execute a trade generating at least SGD20 commission by 1 Sep for the trade rebate to be applied. Q14. Where can I see the expiry date of my trade rebates Go to the Rewards portal and click ldquoRedemption Statusrdquo. Click on the ldquoDetailsrdquo button next to the ldquoTrade Rebate Available Balancerdquo. The expiry date of each redeemed trade rebate is stated in the ldquoExpiry Daterdquo column. Q15. How do I find out which contracts my trade rebates will be used in relation to Under ldquoRedemption Statusrdquo, click on the ldquoDetailsrdquo button next to the ldquoTrade Rebate Available Balancerdquo. The details of the contracts can be read off from the columns ldquoAccount Nordquo, ldquoContract Nordquo, ldquoContract Daterdquo and ldquoBrokerage Amount (S)rdquo. If your trade rebates have been processed, it will be reflected as ldquoUtilizedrdquo under the ldquoRemarksrdquo column. Q16. How do I check if I have sufficient available balance for the SMS Alerts andor Forced Order Keys rewards Click on ldquoRedemption Statusrdquo for a snapshot of your available balance for SMS Alerts and Forced Order Keys. Q17. How does auto redemption work The auto redemption feature allows you to redeem selected Rewards items automatically, based on a preset criteria. Auto redemption will be triggered once the preset criteria is met. For example, if the ldquoMinimum Balancerdquo value is set at 10, then the auto redemption will be triggered when the available balance equals to or falls below the ldquoMinimum Balancerdquo value. The ldquoRedeemrdquo value determines the quantity to be automatically redeemed when the available balance falls below the ldquoMinimum Balancerdquo value. Trade Rebate Example: Assume you set the ldquoMinimum Balancerdquo value for SGD20 Trade Rebate to 2 and the ldquoRedeemrdquo value to 2. When the available balance for SGD20 Trade Rebates equals to 2 on Day 1, another 2 SGD20 Trade Rebates will be automatically redeemed for you at the end of Day 1, and you will begin Day 2 with SGD80 worth of trade rebates. Market Depth Example: Assume you set ldquoMinimum Balancerdquo value for Market Depth to 3 months and ldquoRedeemrdquo value to 1 month. When Market Depths expiry falls to less than 3 months on Day 1, 1 more month of Market Depth will be automatically redeemed for you at the end of Day 1, and you will begin Day 2 with Market Depth expiring 4 months later. SMS Alert Example: Assume you set the ldquoMinimum Balancerdquo value for SMS Alerts to 10 SMSes and the ldquoRedeemrdquo value to 10 SMSes. When the available balance for SMS Alerts falls to 9 SMSes on Day 1, another 10 SMS Alerts will be automatically redeemed for you at the end of Day 1, and you will begin Day 2 with 19 SMS Alerts. Please take note that all auto redemptions are dependent on your available balance of Rewards Points. Rewards Points will be deducted from your account for every successful auto redemption. Insufficient points in your account will result in an unsuccessful auto redemption for the item. Q18. How do I set up auto redemption Simply click on ldquoAuto Redemptionrdquo located on the top menu bar of the Rewards portal and set your preferences. Please refer to Q17 for more details. Q1. Are orders sent through KE Trade safe Maybank Kim Eng will issue you with your User ID and password separately via postal mail. All orders placed andor transactions done are secured and encrypted using Verisign 128-bits Secure Socket Layer (SSL) encryption. Our KE Trade platform is further protected by Firewalls to prevent non-authorised persons from hacking into the system. Q2. Will I be receiving two sets of User IDs and passwords for my KE Trade Internet account and Margin account You will be given only one User ID and password when you apply for KE Trades Share and Margin accounts. You will be able to use your User ID and password to operate both your Internet Cash and Margin accounts. You can select the CashMargin account in the Trading Account drop-down bar upon logging into KE Trade. Q3. How do I change my User ID To change your User ID, complete the following steps: Select Personal Configuration (at the right hand side of the screen) after you have logged into our website Select Change User ID Enter your new User ID and confirm the new User ID (Note: Your new User ID must be between 5 to 25 characters) Click on the word Change thereafter. A message will appear to confirm that the User ID has been successfully changed Q4. How do I change my password To change your password, complete the following steps: Select Personal Configuration (at the right hand side of the screen) after you have logged into our website Select Change User ID Enter your current password, your new password, then confirm the new password (Note: Your new password has to be of 6 to 12 characters (alphanumeric, case-sensitive) with no spacepunctuation marks) Click on the word Change thereafter. A message will appear to confirm that the password has been successfully changed For security reasons, it is advisable to: Change your password on a regular basis Create a good and strong password (case-sensitive, combination of alphabets and numerals) Note: your password should be known only to yourself and should not be shared or disclosed to others. Q5. I have forgotten my User ID andor password. What should I do If you have forgotten your password, please click here and your password will be e-mailed to you. This is only applicable if you have a Singapore registered mobile number and valid e-mail address in our records. Otherwise, please complete this form and send it to helpdeskmaybank-ke. sg. Upon successful verification of your signature, we will send the new password by post to your mailing address in our records. For assistance on your User ID, please contact Customer Services at helpdeskmaybank-ke. sg or (65) 6432 1888. Q6. What is Two-Factor Authentication (2FA) Two-Factor Authentication (2FA) is the verification of a users online identity. The current practice used by financial institutions in Singapore is the provision of a unique One-Time Password (OTP) to their clients. This is also practiced by Maybank Kim Eng. When a client wishes to access one of our online services, the client is required to enter an additional unique OTP, which is generated on demand through a hardware token device. Q7. What is the purpose of 2FA The key objectives of 2FA are to enhance the overall security of the client authentication process and to protect the integrity of client account data and transaction details. In doing so, client confidence in online trading systems will be boosted. Furthermore, 2FA is a useful tool against cyber attacks targeted at financial institutions and their clients. Q8. Is 2FA compulsory for trading through Maybank Kim Eng At this point in time, 2FA is not compulsory for trading through us. However, we strongly believe that 2FA provides better security for clients and we encourage clients to use 2FA to enjoy an enhanced level of security during online trading. Q9. Can I choose not to use 2FA Yes, at this point in time, 2FA is optional and not compulsory for our clients. We will update clients should 2FA become mandatory in future. Q10. When do I need to use the One-Time Password (OTP) You will be prompted for the OTP only upon login. There is no 2FA OTP required for performing online transactions at this moment. Q11. What is the OneKey device The OneKey device is the name of the 2FA security device from Assurity Trusted Solutions Pte Ltd (ldquoAssurityrdquo). It is a wholly-owned subsidiary of the Infocomm Development Authority of Singapore (IDA). Assurity was set up as an Authentication Operator to facilitate the National Authentication Framework (NAF). It provides 2FA services to Online Service Providers (SPs) in the financial, government and healthcare sectors. We have chosen to use the OneKey device and authentication services provided by Assurity. We are one of their NAF enabled Online Service Providers (SPs). Q12. Who would require the OneKey device KE Trade Online clients who have individual accounts and are Singapore Citizens or Permanent Residents would require the OneKey device with effect from November 2017. Q13. Is 2FA applicable if I log in via KE Trade Mobile Currently, 2FA is only applicable when you access the KE Trade Online platform. It is not applicable for log in via KE Trade Mobile yet. Q14. How do I obtain the OneKey device If you are an individual account holder and a Singapore Citizen or Permanent Resident, you can obtain the OneKey device by registering for the device. Please refer to Q16. Joint account holders, Corporate account holders and foreigners with individual accounts may request for the OneKey device by calling Customer Services at (65) 6432 1888 . Q15. Do I have to pay for the OneKey device The first OneKey device is issued free to all Singapore Citizens and Permanent Residents. Q16. How do I register for the OneKey device When you log in to your KE Trade account, the 2FA menu screen will be displayed. Click on the ldquoRegisterrdquo button and you will be directed to Assurityrsquos website for the registration process. Have your NRIC on hand and follow the on-screen instructions to complete the registration. Upon successful registration, you should receive your OneKey device within three working days and your pin-mailer password within five working days. Alternatively, you may register for the OneKey directly from Assurity. Online Please visit portal. assurity. sg and click on ldquoRegister for OneKeyrdquo. Have your NRIC on hand and follow the on-screen instructions to complete the registration. Upon successful registration, you should receive your OneKey device within three working days and your pin-mailer password within five working days. In person Register personally at the OneKey Customer Care Centre by presenting your NRIC. Address: 10 Anson Road 06-19 International Plaza Singapore 079903 Operating Hours: Mon - Fri: 8.00am - 6.00pm Sat: 8.00am - 2.00pm Closed on Sundays and Public Holidays. Q17. I am not able to register successfully for the OneKey device. What could be the possible reasons If the local address you input differs from that on your NRIC, your registration will not be successful. You will then be required to head down personally to the OneKey Customer Care Centre to register for and collect your device. Do note that delivery of the OneKey device is only available within Singapore. If your online registration is rejected for any other reasons, you will be required to head down to the OneKey Customer Care Centre as well. Q18. I did not receive my OneKey device after 3 working days following successful registration. What should I do Please call the OneKey Customer Care Hotline at (65) 65663539 (OKONEKEY) to report the non-delivery so that arrangements can be made for you to receive a replacement device. Q19. I have received the OneKey device and the pin-mailer password. How do I activate the device Together with your OneKey device and the activation password found in your pin-mailer, log into your KE Trade account. Click on the ldquoActivaterdquo button on the 2FA menu screen and you will be directed to Assurityrsquos website for the activation process. Alternatively, you can visit onekey. sg. Follow the on-screen instructions to complete the registration. Q20. Where can I find my OneKey devices serial number This 10-digit serial number starting with VA-26-4xxxxxx-x can be found at the bottom left hand corner at the back of your OneKey security device. Q21. How do I obtain the OTP Press the OTP button on your OneKey to get your One-Time Password (OTP). Q22. I obtained the OneKey device directly from the OneKey Customer Care Centre. How do I activate the device If you collected your OneKey at the Customer Care Centre, your activation password would have been issued to you at the same time. You can activate your OneKey at any of the Self Activation Counters available at the Customer Care Centre or activate it later by following the steps detailed in Q19. Q23. I have activated the OneKey device, what do I do next You should proceed to link your OneKey device to your KE Trade account by following the steps detailed in Q26. Q24. Can I defer activating my OneKey device Your activation password sent in the pin-mailer is valid for only 90 days from the date the pin-mailer was sent out. If you choose to activate your device after the expiry date, you will need to call the OneKey Customer Care Hotline at (65) 65663539 (OKONEKEY) to request for a new activation password. Q25. I forgot to activate my OneKey immediately after I received the pin-mailer password. What should I do Your activation password sent in the pin-mailer is valid for only 90 days from the date the pin-mailer was sent out. If you missed the validity period, please call the OneKey Customer Care Hotline at (65) 65663539 (OKONEKEY) to request for a new activation password. Q26. How do I link OneKey to my KE Trade account Log into your KE Trade account and click on the ldquoLinkrdquo button on the 2FA menu screen. Have your OneKey device and the NAF Username which you created when you activated your OneKey on hand. Follow the on-screen instructions to complete the link. Q27. I am opening a new KE Trade individual account and my OneKey is linked to my existing KE Trade account. Do I have to link my OneKey to the new account as well If you are using the same User ID to log into KE Trade, there is no need to link your current OneKey to your new account. Q28. I received a OneKey device from another Service Provider. Can I use that OneKey device and link it to my KE Trade account Yes. You may do so by following the steps detailed in Q26. Q29. Using the same OneKey device that is already linked to my individual trading account, can I link it to my joint trading account No. There will be separate registration for joint account holders. Currently, 2FA is only applicable to individual accounts whose holders are Singapore Citizens or Permanent Residents. Q30. I obtained a new OneKey device. How do I link this new device to my KE Trade account Log into your KE Trade account. Please follow the Note at the bottom of the 2FA Login Screen which says ldquoIf you would like to change the current OneKey device that is linked to your KE Trade account, please click here. rdquo You will be re-directed to a 2FA Device Update Screen. Have your OneKey device and the NAF Username which you created when you activated your OneKey on hand. Follow the on-screen instructions to complete the linkage. Q31. When is the OneKey device required Whenever you log into your KE Trade account, you will be prompted for the OTP from the OneKey device. This is applicable once you have linked your OneKey device to your KE Trade account. Q32. I do not have my OneKey device with me. Can I use my friendrsquos device to input the OTP No. You can only use the OneKey device that is uniquely registered to your NRIC and linked to your KE Trade account to generate the OTP. Q33. I received a OneKey device from another Service Provider. Can I use the other OneKey device to obtain the OTP Yes. This can be done by linking that OneKey device to your KE Trade account. Once linked, you can generate the OTP from that device. Do note that you can only link one device at one time to your KE Trade account. Q34. What should I do if my OneKey device is damaged or lost Please contact the OneKey Customer Care Centre Help Desk at (65) 65663539 or log into your OneKey account to suspend your device using your SMS OTP (One Time Password) and to get a replacement device from Assurity. To suspend means to block the use of your token for a certain period of time. You will then be able to re-activate your device for use in the future. Q35. I travel frequently, will I be able to use the OneKey device abroad Yes. Q36. I left my OneKey at home. What should I do if I wish to access KE Trade You will require your physical OneKey device to log in to your account. Q37. What should I do when I keep getting error messages about failed OTP login Please call OneKey Customer Care Hotline at (65) 65663539 (OKONEKEY) for assistance. Q38. Why are there so many buttons on the OneKey device, when I only need to use one The remaining buttons allow us to progressively offer you new and improved features for more secure online trading. These additional features will be offered in future in phases. Q39. Can I have more than one OneKey device Yes. You may purchase additional OneKey devices from OneKey Customer Care Centre. Do note that you can only link one device at one time to your KE Trade account. Q1. When must I pay for the shares that I have bought Payment for all trades must be made by the due date, i. e. T3 and payment must reach Maybank Kim Eng Securities Pte Ltds cashier by 6.00 pm on the due date at the latest. Please make your cheques payable to: Maybank Kim Eng Securities Pte Ltd. For Electronic Payment for Shares (EPS) payments for SGX trades, payment must be initiated on T2 at the latest. Where there is a failure to make payment on the due date as specified, the outstanding purchases will be force-sold by us on T4. Notes: T refers to Trade Date, i. e. date when the trade was done. T3 market days refers to 3 market days after trade date, e. g. if a trade is done on a Monday, T3 market days will fall on Thursday. Q2. When must I pay for the foreign shares that I have bought in foreign markets Payment for all trades must be made by the due date and payment must reach Maybank Kim Eng Securities Pte Ltds cashier by 6pm on due date at the latest. Please make your cheques payable to: Maybank Kim Eng Securities Pte Ltd. For Electronic Payment for Shares (EPS) payments for foreign trades that are settled in SGD, it must be initiated 1 market day before the due date at the latest. Where there is a failure to make payment on the due date as specified, the outstanding purchases will be force-sold by us on the next market day. The due date for foreign trades on the respective foreign markets via KE Trade is stipulated below: Note: T refers to Trade Date, i. e. date when the trade was done. T3 market days refers to 3 market days after trade date, e. g. if a trade is done on a Monday, T3 market days will fall on Thursday. Q3. When will I receive my payment when I sell my shares All sales proceeds will be paid to you 1 market day after the due date. Q4. When will I receive my payment when I sell my foreign shares Settlement for both buy and sell trades of counters done through KE Trade is the same as normal trades done through Trading Representatives. All sales proceeds will be paid to you 1 market day after the due date. However, the due date of foreign trades will depend on the settlement period as stipulated by the respective markets. Q5. How do I trade using my CPF funds or SRS Account You are required to open a CPF Investment Account with any of the following CPF Agent Banks: DBS Bank Ltd (DBS) Oversea-Chinese Banking Corporation (OCBC Bank) United Overseas Bank Limited (UOB) To commence trading with your CPF funds, email your CPF Investment Account number to helpdeskmaybank-ke. sg or call your Trading Representative. SRS You are required to open a Supplementary Retirement Scheme (SRS) Account with any of the following SRS Agent Banks: DBS Bank Ltd (DBS) Oversea-Chinese Banking Corporation (OCBC Bank) United Overseas Bank Limited (UOB) To commence trading using funds in your SRS Account, email your SRS Account number to helpdeskmaybank-ke. sg or call your Trading Representative. Q6. What happens if my CPF funds are insufficient Once you do not have sufficient funds in your CPF Investment Account, your trade may be partially (depending on how much funds are available for investments) or fully revoked and will be treated as a cash trade. You are required to check with the CPF Board directly on the amount of CPF funds available. Q7. What currency do I settle in if I buy non-SGD denominated stocks from SGX An option of settlement currency is available for your selection. By default, settlement of non-Singapore currency denominated stocks will be in the traded currency, i. e. if the stock is quoted in USD, settlement will be in USD. However, if you wish to settle in SGD after the trade is done, please contact your Trading Representative to book an exchange rate for conversion and settlement in SGD. Q8. To whom do I make payments and cheque payable to Please make your payments andor cheques payable to: Maybank Kim Eng Securities Pte Ltd. Q9. What are the modes of payment to settle my trades for local and foreign markets A. Electronic Payment for Shares (EPS) With EPS, you can pay via ATMs or Internet Banking. All sale proceeds will be directly credited into your bank account. Please note that funds transferred before 8pm will be credited into your account on the next working day. To apply for this service, you may download the following application form. Alternatively, you may visit our Customer Service Centres or Investor Centres. B. Internet Banking You can pay via Internet Banking through the following banks: Maybank Singapore DBS (DBS Bank) HSBC (Hong Kong and Shanghai Banking Corporation) OCBC Bank (Overseas-Chinese Banking Corporation) SCB (Standard Chartered Bank) UOB (United Overseas Bank) Payment via Maybank Singapore Internet Banking Before making a payment using Maybank Internet Banking, you will need to set up Maybank Kim Eng Securities Pte Ltd as a new Payee Account for Share Payment: i) Select the Payment tab, followed by Share Payment ii) Under Share Payment, set up the new Payee Account by selecting Update Payee Account List Please ensure that you include your 7-digit trading account number (e. g. 0123456). After the Payee Account is set up successfully, you can proceed to make a payment in a lump sum or according to your contract amount. Payment via Internet Banking (All banks listed above except Maybank) When making a Bill Payment, you will need to identify yourself with a Bill RefConsumer Reference. This has eight characters, beginning with the code of your Trading Representative (e. g. AZ), followed by your six (6)-digit Margin account number (e. g. 123456). In this example, your Bill RefConsumer Reference will be AZ123456. Please note that funds transferred before 8 pm will reach Maybank Kim Eng the next working day. C. Fast And Secure Transfers - FAST You can pay via FAST using Internet Banking through the following participating banks: bull ANZ Bank bull CIMB Bank bull Citibank bull DBS Bank bull Deutsche Bank bull Far Eastern Bank bull HSBC bull Maybank bull OCBC Bank bull RHB Bank bull Royal Bank of Scotland bull Standard Chartered Bank bull Sumitomo Mitsui Banking Corporation bull United Overseas Bank When making a FAST Payment, please use the following information: Recipientrsquos name. Maybank Kim Eng Securities Pte Ltd Recipientrsquos bank account. 040-110-232-02 ( Maybank, Singapore ) Description Reference Comments. Please input your six (6)-digit trading account number, eg. 123456 Note. Funds transferred before 8pm will reach Maybank Kim Eng on the next working day. D. Internal funds transfer You may request for funds to be transferred between trading accounts. Please contact your Trading Representative for more information E. Multi-Currency e-Pay Enhance your online trading advantage with KE Trades new payment service - Multi-Currency e-Pay, the first-of-its-kind in Singapore Enjoy the convenience of trading and paying for SGD, HKD and USD denominated stocks through a single platform - KE Trade Online. Eliminate the need for foreign currency conversion when you link KE Trade to a Maybank account that holds the same currency your stock is denominated in. Furthermore, get speedier payouts with no hidden costs or service charges to maximize your potential yield and make the most of trading opportunities. With this convenient and seamless service on KE Trade Online, there will no longer be a need to log into a separate internet banking account to pay for stocks. Additionally, sales proceeds will be credited to your designated Maybank accounts right on due date, which translates to quicker access to funds. Eliminate the Need for Foreign Currency Conversion Your KE Trade Online account will be linked to a Maybank account which holds the currency that your stock is denominated in. This allows you to tap directly on the account when you pay and hereby eliminates the need for foreign currency conversion which may impact your yield. No Hidden Costs or Service Charges Unlike other modes of foreign currency payment like Telegraphic Transfers (TT) or foreign currency cheque issuances where a service charge is typically imposed, there are no service charges imposed when you make payment via Multi-Currency e-Pay. Preferential Interest Rates Enjoy preferential interest rates and fee waivers for your Maybank SGD, HKD and USD banking accounts. Click here for more details. Option to Set a Backup Account Multi-Currency e-Pay allows you to set a secondary account as a backup to your primary account for the deduction of share payments, should your primary account have insufficient funds. This will thus prevent the force selling of shares due to non-payment. Click here to sign up for Multi-Currency e-Pay now. All cheques should be crossed and made payable to Maybank Kim Eng Securities Pte Ltd. Please state your trading account number, contractcontra statement number, name and your contact numbers on the back of the cheque. For cash payments, please visit any of our Customer Service Centres. H. Telegraphic Transfer (TT) Please state your trading account number and name on your TT form. GIRO is a direct debit and credit facility available to all DBSPOSB, OCBC and UOB bank account holders. It is the most convenient way to settle your trades. With Giro, the payment will be directly debited from or credited to your designated bank account when you trade and settle your trades in Singapore dollars. To apply for this service, email us at helpdeskmaybank-ke. sg. Alternatively, you may visit any of our Customer Service Centres or our Investor Centres. J. Maybank ATMs and Cash Deposit Machines Maybank Savings Current Account Holders can now pay for their share purchases via Maybank ATMs and Cash Deposit Machine. Q10. How do I deposit funds to my KE Trade Prefunded account You can deposit funds via methods 1 (Electronic Payment for Shares - EPS), 2 (Internet Banking), 3 ( Fast And Secure Transfers - FAST). 6 (Cheque) and 7 (Cash) mentioned in Q9 above. Please refer to Q9 for more details on each of the methods. Q11. How can I withdraw funds from my trading account(s) Please contact your Trading Representative to assist you with withdrawing of funds. Q12. If I place two buy or sell orders for the same counter on the same trade date, will these two orders be amalgamated into one contract The two buy orders or sell orders for the same counter placed on the same trade date will be automatically amalgamated. However, you will have to provide your Trading Representative with instructions for amalgamation if there are differences between the two orders. These differences are as follow: Only one order is an odd lot. For example, first buy order for Creative50 is placed for 1 lot (or 1,000 shares), but the second buy order for Creative50 is placed for 25 shares. Only one order is a contra trade while the other is an outright purchase. The settlement currency for both orders differs. Your amalgamation instructions must reach your Trading Representative by 5pm on T1 market day. Please note that if both orders are CPF trades, instructions to the Trading Representative for amalgamation has to be given on the same trade date. No amalgamation can be made if one order is a cash trade while the other is a CPF trade. Q13. How will contra be performed As a general rule, contra will be performed automatically on a first-in-first-out basis if there is a corresponding sell contract to match against an outstanding buy contract of the same counter (not applicable to CPFSRS transactions). If you do not wish to contra your trade(s) on a first-in-first-out basis, kindly inform your Trading Representative by the end of the trading day of the sell trade(s) at the latest. For trades settled in SGD, USD, HKD and AUD, contra will be allowed up to due (lsquoDrsquo) date. For Bursa Malaysia trades, contra in MYR will be allowed till due (lsquoDrsquo) date for buy proceeds up to MYR500,000 on a per counter basis. For amounts above MYR500,000, only intra-day contra will be allowed. All contra profitslosses will, by default, be converted to SGD. If you do not wish for the contra profitslosses to be converted to SGD, kindly inform your Trading Representative by the end of the trading day of the sell trade(s) at the latest or inform your Trading Representative to submit a standing instruction on your behalf. Any contra losses due for settlement in foreign currencies will be converted to SGD after 7 market days to minimise any foreign currency exposure. Q14. Can I settle Thailand trades in Baht Thai Baht settlement is only applicable for non-Thai residents. The bank account must be a Non Resident Baht Account for Securities (NRBS) account before the transfer can take place. Q15. Who can apply for Multi-Currency ePay Anyone with a Maybank Kim Eng trading account and a relevant Maybank account can apply for Multi-Currency e-Pay. Q16. Can I apply for Multi-Currency ePay if I do not have a Maybank account This service is exclusively to Maybank account holders. If you do not have a Maybank account, you may visit our Investor Centres with the necessary supporting documents to open your Maybank account(s) (in SGD, USD, or HKD) and set up Multi-Currency e-Pay. Alternatively, you may download the application form and submit it to: Maybank Kim Eng Securities Pte Ltd Client Services Department 9 Temasek Boulevard 12-00 Suntec Tower Two Singapore 038989 Q17. Can I apply for Multi-Currency ePay if I have an existing EPS or GIRO arrangement Yes. EPSGIRO arrangements will be terminated during the application process. Q16. What is NYSE Arca NYSE Arca is a securities exchange which offers both stocks and options for trading. Most of the ETFs listed in the US markets are listed on NYSE Arca. NYSE Arca continues to hold the leading position in Exchange Traded Products listing and exchange trading. Q17. Do I need to pass the qualifications assessment for Specified Investment Product (SIP) if I want to trade on NYSE Arca Yes. ETFs are classified as Specified Investment Products (SIPs) and clients are required to pass the qualifications assessment before trading ETFs. In addition, clients need to complete the W8-BEN Form before trading in the US markets. Q18. Can I buy a dual-listed stock on NYSE Arca when it is also available on the other primary exchanges, i. e. NASDAQ and NYSE To prevent short-selling, clients will not be able to trade dual-listed stocks on NYSE Arca. Clients have to place orders for these dual-listed stocks on the primary exchanges, i. e. NASDAQ or NYSE. Q19. Can I trade on NYSE Arca via KE Trade Mobile Yes. Trading on NYSE Arca is available across our full suite of mobile applications. Q20. Why am I seeing empty rows in NYSE Arca Top Volume, Gainers and Losers Unlike other exchanges, NYSE Arcas Top Volume, Gainers and Losers will only display 10 counters. The empty rows may indicate dual-listed stocks which are also listed on other primary exchanges, i. e. NASDAQ and NYSE. Clients have to place orders for these dual-listed stocks on their primary exchanges. Q1. Is there a limit on the quantity or value of shares that I can buysell A global trading limit (for trades done through your Trading Representative and KE Trade) is set based on information furnished in your account opening form. The daily trading limit on KE Trade is a subset of the global trading limit. Once you have reached this limit on a particular day, you will not be able to trade via KE Trade. However, you may continue to trade through your Trading Representative if your total outstanding transactions does not exceed the global trading limit. On the next market day, you may resume trading on KE Trade at the same daily limit, assuming you have not exceeded your global trading limit. Q2. How will I know the status of my orders We will send you an e-mail immediately once your order has been executed. Alternatively, you may check the status of all your trades through the Orders pagelet. The system will show you one or more of the following statuses of your order(s): Q3. Can I amend or withdraw my orders Once you have confirmed your order, it will be received by KE Trade and will be put in the queue. To amend or withdraw your order, go to your Orders pagelet: Right click on the counter on your Order pagelet that you wish to amend or withdraw then choose the function Amend or Withdraw. Please include the Partially Filled quantity (if any) in the New Quantity value when amending orders for HKEx, Bursa, NYSE and NASDAQ exchanges. Q4. How will order amendment affect the order queue priority for SGX and HKEX Amendment of order price and quantity are available for SGX and HKEX. Please note that order queue priority will be lost if there is an increase in the order quantity or an increasedecrease in the order price. Order priority will be maintained if there is a decrease in order quantity. The revised order price will be subject to the price spread validation check by HKEX and SGX. Q5. Can I contra my trades As a general rule, contra will be performed automatically on a first-in-first-out basis if there is a corresponding sell contract to match against an outstanding buy contract of the same counter (not applicable to CPFSRS transactions). For trades settled in SGD, USD, HKD and AUD, contra will be allowed up to due date (D). Any contra losses due for settlement in foreign currencies will be converted to SGD after 7 market days to minimise any foreign currency exposure. For Bursa Malaysia trades: Contra in MYR will be allowed till D for buy proceeds up to MYR500,000 on a per counter basis. For amounts above MYR500,000, only intra-day contra will be allowed. If you do not wish to contra your trade(s) on a first-in-first-out basis, kindly inform your Trading Representative latest by the end of the trading day of the sell trade(s). Q6. Am I allowed to do short-selling Please note that we DO NOT permit short selling without the ability to make delivery for all markets. You will be responsible for all losses, damages, costs, charges andor expenses arising as a result. Should you desire to short sell a counter, you may use our Securities Borrowing amp Lending (SBL) facility which would allow you to borrow securities to short sell, subject to our Securities Borrowing amp Lending terms and conditions. Please visit Securities Borrowing amp Lending for more information. Q7. What should I do if I made an error resulting in a short sell position For any error made, you are required to cover the short positions within the trade date (T). Q8. What happens if I am unable to cover my short sell position within trade date (T) Any failure to cover the short positions on the trade date would result in a buying-in instituted by the SGX on the due date (T3 at 3:00pm and T3 at 11:00am for eve of public holidays). Please note that the following additional cost will be borne by you for buying-in: Buying-in processing fee of SGD75 (subject to 7 GST). Commission rate of 0.75 of contract value. In the event that the buying-in is not completed by T3, buying-in will continue on T4 amp T5 with a penalty of SGD1,000 or 5 of contract value, whichever is higher. Should there be any buying-in not completed by T6, the short position will be subject to procurement. If the position is not covered by T6, the penalty is SGD5,000 per day until the short position is fully covered. Q9. Can I use CPF to trade or do contra using CPF funds You can use up to 35 of your approved CPF investment amount to invest in securities. However, you must open a CPF Investment Account with any of the agentlocal banks: DBS Bank Ltd (DBS) Oversea-Chinese Banking Corporation (OCBC Bank) United Overseas Bank Limited (UOB) Sign a one-time Standing Instruction Form for Utilisation of CPF Funds. This form may be submitted through us or upon opening a CPF Investment Account. Your agent bank will send a confirmation of your approved CPF Investment Account number once it is successfully opened. You must update us with your approved CPF Investment Account number for linkage to your trading account via your trading representative or email to us. Once your linkage has been established with us successfully, you may start using your CPF funds to trade. You may not use any CPF funds to do contra trading, or for settlement of foreign trades, or for non-CPF approved counters. You may call your Trading Representative to check if a particular counter is CPF approved. Q10. Can I queue at a price that is above or below the current market price and what is Minimum Bid Size SGX will reject an order that is queued at a price that is more than twenty (20) bids for securities, thirty bids (30) for exchange traded funds, STI ETF, Bonds, debentures and loan stocks. The minimum bids for stocks and shares listed on the SGX are as follows: Excludes exchange traded funds, bonds, debentures, loan stocks and securities traded in Hong Kong Dollar and Japanese Yen. SGX will be customising the minimum bid structures for these products. For further information, please refer to SGX website here . Q11. Why are my orders rejected Orders submitted could be rejected for these possible reasons: You have submitted an order with a price that is not within 20 bids of the last done price. Overnight orders submitted beyond twenty 20 bids of the previous days closing price will be rejected during the Pre-Opening routine at 8.30am (Singapore time). Your Buy price is higher than the current best Ask (selling) price or your Sell price is lower than the current best Bid (buying) price. You have exceeded your Trading Limit. Please contact your Trading Representative for any request in the revision of your trading limit. Na przykład. you do not have sufficient securities holdings in your selected trading account in order to proceed with the sell order. Q12. What is the validity period for my orders All orders submitted are only valid for one trading day. Any orders that are not done at the end of each trading day will expire. Q13. How do I trade using my CPF Investment or SRS (Supplementary Retirement Scheme) account To trade using your CPFSRS account, please select CPF or SRS as the payment mode when submitting your online order. Q14. What do I need to take note of when performing CPFSRS trades CPF payment mode is available for all CPF approved stocks listed on SGX. There will be a CPF indicator displayed under the Ind column of our trading platform for stocks that are tradable via CPF investment account. SRS payment mode is available for most SGX stocks except for ADRs and some corporate bonds. Clients are advised to check against the prospectus or with their agent banks if a stock is eligible under the Supplementary Retirement Scheme (SRS). Kindly ensure that SGD is selected as the settlement currency for all CPFSRS trades. In the event if foreign currency is selected as the settlement currency, the CPFSRS trade will be revoked to Cash trade. Kindly ensure that there are sufficient funds in the CPFSRS account for purchases. In the event that there is insufficient funds in the CPFSRS account, the CPFSRS trades will be revoked to Cash trade and subject to the normal settlement rules of trade date 3 market days. Contra is not allowed for all CPFSRS trades. Kindly contact your Trading Representative on Trade Date for any amendments to CPFSRS trades. Please note that agent banks charge additional processing fees for trade amendments made after Trade Date. Q15. What is continuous all-day trading that is being offered by SGX Continuous all-day trading allows you to trade on SGX-ST during lunch period, between 12.30pm and 2pm. Continuous all-day trading for the securities market has been implemented by SGX since 1 August 2017. This enables you to trade non-stop between 9am and 5.05pm Singapore time on trading days, allowing you to take advantage of news flow in the international markets at anytime during the day. For the official SGX press release on continuous all-day trading, please click here . Q16. What are random endings to the Pre-Open and Pre-Close phases of the Opening and Closing Routines SGX has introduced random endings to the Pre-Open and Pre-Close phases of the Opening and Closing Routines to mitigate risks of pre-opening and pre-closing price manipulation. This means that the market will close at any time within a specified interval rather than at a designated time. (a) Pre-Open and Opening Routines Pre-Open routine will continue to start at 0830h but will end randomly between 0858h to 0859h, i. e. Non-Cancel period can start any time between 0858h to 0859h. The market will continue to open at 0900h. (b) Pre-Close and Closing Routines Pre-Close routine will continue to start at 1700h but will end randomly between 1704h and 1705h for a full trading day, i. e. Non-Cancel period can start any time between 1704h to 1705h. The market will continue to close at 1706h. Note. For half trading day, Pre-Close routine will end randomly between 1234h and 1235h, i. e. Non-Cancel period can start any time between 1234h and 1235h. Q17. What is Indicative Equilibrium Price (lsquoIEPrsquo) and where will it be published To provide greater market transparency, a new column named ldquoEPrdquo will be added to KE Trade screen to display the Indicative Equilibrium Price (ldquoIEPrdquo). IEP is the price at which orders would be executed if orders matching were to occur at that point. This will help clients to assess the market and adjust their orders if desired. Do note that all better bidask prices and quantities will be masked to safeguard against manipulation of the eventual equilibrium price. Clients will no longer be able to view better bidask prices and quantities during the Pre-Opening (0830h to 0859h) and Pre-Closing routines (1700h to 1705h). Q18. On the Quotes page, what do the abbreviations in the Remark (Rmk) column denote Remarks for SGX Singapore Market 9.15am - 09.25am (Opening Call Auction) 9.30am - 11.30am (Continuous Auction (Morning)) 1.00pm - 3.00pm (Continuous Auction (Afternoon)) SSE will not accept order cancellation 9.10am - 9.15am 9.25am - 9.30am 12.55pm - 1.00pm Orders and order cancellations can be accepted by SEHK but will not be processed by SSE until SSErsquos Market Open Orders that are not executed during the opening call auction session will automatically enter the continuous auction session The exchanges above are not open for trading on weekends and Public Holidays in the respective countries. Q20. What are the non-trading days for Singapore Exchange (SGX-ST), Bursa Malaysia (Bursa), Hong Kong Exchange (HKEX), Stock Exchange of Thailand (SET) and Shanghai-Hong Kong Connect North Bound (SH-HK) Click here to view Singapore Exchange non-trading days. Click here to view Bursa Malaysia non-trading days. Click here to view Hong Kong Exchange non-trading days. Click here to view Thailand Exchange non-trading days. Investors are only allowed to trade on days where both markets are open for trading and banking services are opened in both markets on corresponding settlement days. SH-HK will provide the Northbound Trading Calendar at the beginning of each calendar year. Q21. What is dual currency trading, introduced by SGX SGX has introduced dual currency trading for selected stocks. The listed stock can be traded in two different currency denominations (for example, USD and SGD) and shareunit holdings are custodised as a consolidated pool at the depository end. The introduction of this functionality provides more cost efficiency to investors as they are able to trade stocks that are listed in a foreign currency in their local currency. They are also able to trade the listed stock in both currencies without having to have separate unit holdings at CDP. Please click here for more information. Q22. What is the main advantage for dual currency trading The main advantage of this functionality is that it provides investors the option to trade in either currency with transparency. Previously, investors who are trading in a USD-denominated stock counter and wish to settle the trade in another currency (i. e. SGD) will have to specify this during order entry and will be subject to foreign exchange settlement at the FX rate provided by your broker. With this new functionality, investors can directly buysell in the SGD counter without having to wait till settlement to know the converted amount. Q23. What are the risks associated with dual currency trading In most cases, the traded prices in the two counters should theoretically be equivalent or close to each other, taking into consideration the prevailing FX rate. However, in certain cases, due to other market supply and demand factors in the respective counters, the price relationship and difference between the two counters of the listed stock might not necessarily be the FX rate between both counters. This is possible in illiquid stocks and in the absence of market makers to provide competitive quotes. Q24. What is the board lot size for securities stocks listed on Singapore Exchange (SGX) Board lot is the designated trading size for each securities stock listed on SGX. In the SGX ready-market, the board lot of a securities stock is usually 100 shares. However, for certain stocks such as Creative Technology, the board lot is designated as 50 shares instead. Some counters also have different board lot sizes traded in the ready-market. An example is SingTel, which has board lot of 10 shares and 100 shares. Q25. What stocks are available for trading on SET For SET Market, only NVDRs (non-voting depository receipts) and foreign shares are available for trading. Please click here for more details on NVDRs. Q26. What stocks are available for trading on SH-HK Connect North Bound Constituent stocks of SSE180 and SSE380 Index. SSE-listed A shares not included as constituent stocks but have corresponding H shares listed on SEHK except for: SSE-listed shares not traded in RMB SSE-listed shares included in the risk alert board Q27. What is the trading quota for SH-HK Connect North Bound There are 2 types of quota imposed as part of SH-HK Connect. Maximum cross-boundary investment quota (Aggregate Quota) Quota of RMB300 billion Aggregate Quota balance Aggregate Quota ndash aggregate buy trades aggregate sell trades (calculated at the weighted average cost) Quota balance will be published on HKEX website after SSErsquos Market Close Northbound buying will only be allowed when aggregate quota is not hit Daily Quota Limits the maximum net buy value of cross-boundary trades under Shanghai-Hong Kong Stock Connect each day Quota of RMB13 billion Daily Quota Balance Daily Quota ndash Buy Orders Sell Trades Adjustment Daily Quota balance will be disseminated on HKEX website at 1-minute intervals Once Daily Quota is exceeded during a continuous auction session, no further buy orders will be accepted for the remainder of the day Q28. What are the trading rules and regulations for SH-HK Connect North Bound Only Limit Order Type is allowed Day trading not allowed (sell only shares available in stock account at end of the previous day) Board lot size of 100 shares - Odd lot is available for sell orders and odd lot must be in a single order Tick size is RMB0.01 General price limit of 10 based on previous closing price (order beyond price limit will be rejected by SSE) - No order amendment is allowed 30 max for foreign investorsrsquo shareholding. If exceeded, foreign investors will sell based on a last-in-first-out basis within five trading days Investor disclosure when 5 is reached Q29. What is a Closing Auction Session (CAS) in the Hong Kong Exchange (HKEX) A closing auction is a commonly used trading mechanism which allows trades to be executed at the closing price. During a closing auction, market participants may input buy and sell orders, with the price that most volume can be traded at forming the closing price. All orders will then be executed at that price. Q30. How will the trading hours change due to CAS for HKEX For the securities markets, the market closing time will change from 16:00 to a random closing of anytime between 16:08 and 16:10 for a normal trading day. It will change from 12:00 to a random closing of anytime between 12:08 and 12:10 for a half day trading. For the derivatives market, the closing times of normal trading sessions for Stock Index Futures and Options, Currency Futures and Commodity Futures will change from 16:15 to 16:30 for a normal trading day and from 12:00 to 12:30 for a half trading day, except on the last trading day of the contracts. The opening time of After-Hours Futures Trading will change from 17:00 to 17:15. In addition, trading hours on the last trading day, the final settlement price calculation algorithm and typhoon arrangements will also change accordingly. Q31. How does the CAS in HKEX work In the first period (Reference Price Fixing Period, 4:00-4:01 pm), a reference price, which sets the allowable price limit of the CAS (plusmn5 per cent from the reference price), is calculated for each CAS security. The reference price is determined by taking the median of 5 nominal prices in the last minute of the CTS. In the second period (Order Input Period, 4:01-4:06 pm), at-auction orders and at-auction limit orders within the plusmn5 per cent price limit can be entered, amended or cancelled. Starting from the third period (No-Cancellation Period, 4:06-4:08 pm), at-auction orders and at-auction limit orders can be entered. However, the prices of new at-auction limit orders must be between the lowest ask and highest bid of the order book, and no orders can be amended or cancelled. In the last period (Random Closing Period, 4:08-4:10 pm), the order rules from the No-Cancellation period apply and the market closes randomly within two minutes. After the period, therersquos order matching for all CAS securities. In cases where no closing price is established during the CAS, the reference price would become the closing price. This price would also be used for order matching based on matching priority, i. e. by order type, price and then time. Q32. What order types are allowed during CAS for HKEX 4:00 ndash 4:01pm: Reference Price Fixing Period No orders allowed 4:01 ndash 4:06pm: Order Input Period At-auction orders and at-auction limit order. Input, amendment and cancellation are allowed. 4:06 ndash 4:08pm: No Cancellation Period At-auction orders and at-auction limit order. Input is allowed. Amendment and cancellation are not allowed. 4:08 ndash 4:10pm: Random Closing Period At-auction orders and at-auction limit order. Input is allowed. Amendment and cancellation are not allowed. Q33. For HKEX, what is an at-auction order An at-auction order is an order with no specified price and is entered into the system for execution at the securitiesrsquo closing price determined in the CAS. It enjoys a higher order matching priority than an at-auction limit order and will be matched in time priority at the closing price in the CAS. Q34. For HKEX, what is an at-auction limit order An at-auction limit order is an order with a specified price. An at-auction limit order with a specified price at, or more competitive than, the closing price may be matched at the closing price. An at-auction limit order may be matched in price and time priority at the closing price. No at-auction limit order will be matched at a price worse than its specified price. Q35. What securities are covered under CAS for HKEX The CAS will be rolled out in two phases, with the list of securities further expanded in Phase 2. Phase 1 (to launch on 25 July 2018) will include all Hang Seng Composite LargeCap and MidCap index constituent stocks, H shares which have corresponding A shares listed on the exchanges in Mainland China and all ETFs. Subject to a review of Phase 1, Phase 2 will tentatively include all equity securities and funds. Q36. Is short selling allowed during the CAS for HKEX To allow the market to be familiar with the new CAS, short selling will not be implemented in the Phase 1 of the CAS. Hence, input of new short selling order during the CAS will not be allowed during the Phase 1 of the CAS. However, it should be noted that outstanding short selling orders, which are input during the Continuous Trading Session CTS) and with order prices higher than or equal to the lower price limit (i. e. order price gt95 of reference price), will be automatically carried forward to the CAS. All these orders will be treated as at-auction limit orders. On the other hand, if the outstanding short selling orders input during the CTS have a price lower than the lower limit (i. e. order price lt 95 of reference price), they will be cancelled and a message for order cancellation will be sent out by the system. For the short selling orders carried forward to the CAS, you are allowed to cancel and reduce the quantity of the orders during the CAS. In such cases the original order priority will be maintained. However, change of order price or increase of quantity of these orders during the CAS will not be allowed. Q37. Where can I find out more about CAS for HKEX You can refer to hkex. hkcasenindex. htm for more information on CAS. Q38. How does Volatility Control Mechanism (VCM) work for HKEXs securities market The Volatility Control Mechanism (VCM) is designed to prevent extreme price volatility from trading incidents such as a ldquoflash crashrdquo and algorithm errors, and to address systemic risks from the inter-connectedness of securities and derivatives markets. In the case of HKEXrsquos securities market VCM, if the price of a stock deviates more than 10 within five minutes, it will trigger a cooling-off period for five minutes. This provides a window allowing market participants to reassess their strategies, if necessary. It also helps to re-establish an orderly market during volatile market situations. Trading can still be carried out within the price limit during the cooling-off period. Q39. What securities are covered by VCM for HKEX In the securities market, the VCM will cover Hang Seng Index (HSI) and Hang Seng China Enterprise Index (HSCEI) constituent stocks (as of 31 May 2018 there were 81 such stocks listed on the HKEX). Q40. What is the applicable period for HKEXs VCM VCM is applicable during the continuous trading session (CTS), excluding: bull the first 15 minutes of the morning and afternoon trading session bull the last 15 minutes of the afternoon trading session There can only be one cooling-off period in the morning session and one in the afternoon session for a stock within a day. Q1. What are some of the user-friendly features of KE Trade Online Batch Order, which allows you to place up to 5 buysell orders at the Batch Order pagelet. 4Site, a multiple trading screen that has been pre-configured to display Watchlist, Orders, and BuySell pagelets. Your 4Site is also customizable add or remove the desired pagelets according to your preference. Personal Configuration under your Profile, allows you to check your Internet trading limit, trading representatives name and contact particulars, account details, and to update your personal details. Trade Summary displays actual trades done by price on a real-time basis. For example, how many bids or ask trades done at SGD1.50, SGD1.51, SGD1.52, or SGD1.53. This feature allows you to study the trend of buying and selling. Time and Sales displays actual transactions done for that particular stock sorted by time. Intra-day Charts which displays charts plotted on real-time basis with time and sales data supporting the charts Market Depth which displays the SGX-ST ready market of up to 20 levels of bid and offer prices. Market Depth is a subscription-based service for SGX-ST counters. Please enquire with Customer Service at (65) 6432 1888 or via e-mail at helpdeskmaybank-ke. sg to find out more about this great feature. Q2. How do I subscribe to the SGX-ST Market Depth Service SGX-ST Market Depth Service is a subscription-based service. To subscribe for this service, please make a payment of SGD90 (3 months access) via CashChequeEPS or Internet banking Bill Payment Service. Kindly inform Customer Service at (65) 6432 1888 or via e-mail at helpdeskmaybank-ke. sg after you have made payment for the service. Access will be activated a day after the payment is received by us. Q3. What is the Historical Chart It is KE Trades online historical charting and analysis tool for counters listed on the SGX-ST, HKEX, Bursa, NYSE and NASDAQ. Q4. What are the benefits of using Historical Chart User-friendly and powerful online charting tool across SGX-ST, HKEX, Bursa, NYSE and NASDAQ. Availability of a wide range of counters - Stocks, ETFs, Warrants amp Indices. Access to historical quotes for up to 5 years for all counters listed on the SGX-ST and up to 3 years for all counters listed on the HKEX, Bursa, NYSE and NASDAQ. Ability to display tick-by-tick information for users with real-time access. Display and compare up to 3 different historical graphs simultaneously. Ability to define the duration and quantity of data to be displayed. View charts in different timescales - by daily, weekly or monthly resolutions. Study charts in different styles - OHLC Bars, Candlesticks and Line on Close. Customize and view multiple indicators on the chart. Utilize a comprehensive range of drawing tools to draw trendlines and add comments onto charts. Enjoy the option of saving or removing your template which can be configured to your preferred view, your displayed indicators, the parameters used to draw them and the size of the indicators. Ability to save and print your charts. Q5. How do I access Historical Chart Right-click on any counter in your Watchlist, Quotes, Account Management or Portfolio pages, and select Historical Chart from the Quick menu. Q6. What should I do if I face difficulties in launching Historical Chart Please note that Historical Chart requires JAVA. You may click on this link to download JAVA. After successful download, please run the file to install Microsoft Java. If you still face problems, please go to the menu in your Internet Explorer window and click on Tools gt Internet Options. Under the Security tab, click on the Internet icon, select Default Level, then click OK. If you are still unable to view Historical Chart, please clear your Internet Explorer Browser cache by clicking on Tools gt Internet Options gt General. Under the section Temporary Internet Files, click on the Delete Files button, then OK. After which, please relaunch your Internet Explorer Browser, by closing and reopening the window. If you have already installed JAVA and are using IE 8.0 please select No on the security warning pop-up. If you are still facing other issues, please contact Customer Services at (65) 6432 1888. Q7. Why is the closing price for some counters listed in Historical Chart different from the closing price displayed on SGX Charts The closing price listed in historical chart is adjusted based on corporate actions like dividends, bonus shares, stock splits and etc. In the case of dividend payouts, the closing prices will be adjusted if the dividend value is at least 0.10 or 10 of the prevailing counter price. Q8. Will corporate actions such as dividend issues, bonus issues, rights issues and stock splits be automatically adjusted and reflected in the historical charts It is an intuitive, graphic-rich tool to evaluate investment opportunities using principles of value investing. Identify undervalued stocks based on selection or choose from pre-constructed lists from different industry sectors. Q10. What is Technical Insight It is a chart pattern recognition and Technical Eventreg detection feature that offers insight on daily bullish or bearish trading opportunities, and provides email alerts and analysis on any selected stocks. Q11. How do I access Value AnalyzerTechnical Insight on KE Trade Online Click on Research gt Value AnalyzerTechnical Insight Trading Modules: Right click on a stock gt Select Value AnalyzerTechnical Insight Q12. What are the electronic trading risks which I need to take note of Live Prices The speed and quality of your internet connection will affect the performance and accuracy of live prices on our online trading platforms and mobile trading applications. Broadband internet connection is recommended for online trading. Password Always keep your internet trading password confidential and change it regularly. Clear your browserrsquos cache and history after each session so that your account information is removed. You are advised against using your browserrsquos ldquoAuto Completerdquo function to save your User ID and Password as this function stores and lists possible matches from entries that you have typed previously. Virus, Spywares and Adwares Always install the latest anti-virus software and spyware programs on your computer or mobile. Regularly scan your computer or mobile to quarantine and delete any Virus, Spyware or Adware that may be present. Avoid downloading programs and email attachments from suspicious unknown sources. Phishing Phishing is an act of acquiring sensitive information such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. It is typically carried out by email or instant messaging, and often directs users to enter details at a website. NEVER reveal your password to anyone. Be suspicious of any email or instant message asking you to provide sensitive account information. If you receive such emails or instant messages, do not reply or click on the links in the email or instant message. Wireless Network Wireless networking works by sending information over radio waves so it can be more vulnerable to intruders. Here are some ways to keep your wireless network secure:Make your own unique and difficult-to-guess Service Set Identifier (SSID). Change the default administrator password and username for your router. Orders In the electronic trading world, you may encounter situations where you are unable to withdraw erroneous orders in time due to the speed of the internet connection, or experience delays in order transmission and confirmation of order execution. Please contact your Trading Representative or our Customer Service if you require any assistance.